Charging problems on samsung galaxy s6

[Ivan Spatula 10]

Hi any techy folk out there - my dad bought a galaxy 6 phone in august (NOT EDGE - just ordinary) , he couldn't use it so he gave it me , now when I charge it it gets stuck on anything between 74 - 80% charge & won't fully charge if I leave it on all day , I have cleared cache , had a flash reset at Samsung place on commercial st & done a full factory reset myself , downloaded app called "battery repair" yet it still won't charge , any ideas ?

it seemed to happen suddenly rather than over a period of time (the phone is only about 5 mths old)

Edited December 30, 2016 by Ivan Spatula

[Ghozer 112]

Likely the battery, treating the battery wrongly (letting it fully discharge before recharging, and keeping it on charge over night / topping it up when it's at 80/90% etc)

 

Swap out the battery (Samsung shop should be able to test if it is any way) and shouldn't be a problem

[kidneystone 23]

Likely the battery, treating the battery wrongly (letting it fully discharge before recharging, and keeping it on charge over night / topping it up when it's at 80/90% etc)

 

Swap out the battery (Samsung shop should be able to test if it is any way) and shouldn't be a problem

 

Swapping the battery is a major job and not for the faint hearted, you will end up doing more damage to the phone. If it's only a few months old take it to the Samsung shop on Commercial Street as it will be under warranty.

Edited December 31, 2016 by Ghozer

[Ghozer 112]

Swapping the battery is a major job and not for the faint hearted, you will end up doing more damage to the phone. If it's only a few months old take it to the Samsung shop on Commercial Street as it will be under warranty.

 

 

Ah yes, it's an S6, (was distracted while reading/replying)

 

 

As said above :@)

Take it to the samsung shop, and they'll replace it for you