david Gott   10 #1 Posted October 1, 2016 Hi, does anybody have the same problem? we live in S8 just near the water tower and our internet is terrible, we are with sky but everybody has said if we change it wont make a difference due to the exchange being so far away, is there any solution? Share this post Link to post Share on other sites Share this content via...
eHallam   10 #2 Posted October 1, 2016 Hello David,  Unfortunetily there is no solution to this but you may be able to complain to your provider but we need to start from this. Are you on fiber or phone line connection? If on phone you have to look at it like this - all of the houses in the area might use a phone that means they use same phone line which is wired to exchange box. because signal from several house has to share the same cable to exchange, also, the issue is the further you are from box the worse connection is because of increased cable lenght and number of users. This normally isn't an issue for fiber connection unless main distribution frame in exchange box is overloaded. When you signed the contract you should have gotten average or promised minimal broadband speed and if you get less than minimal you can complain to your provider that you cant use lets say, half of what you paying for.  Hope this helps a bit. Have a great weekend! Share this post Link to post Share on other sites Share this content via...
durrbop   10 #3 Posted October 1, 2016 Stick your phone number in here, and see whats available.  https://www.dslchecker.bt.com/ Share this post Link to post Share on other sites Share this content via...
Paddy   10 #4 Posted October 1, 2016 What internet have you got right now? If your on standard ADSL then the chances of any speed increase in the future are very slim. It may be time to think about paying a bit more per month and opting for a fibre connection. Share this post Link to post Share on other sites Share this content via...
walkertelecoms   16 #5 Posted October 14, 2016 Hi, does anybody have the same problem? we live in S8 just near the water tower and our internet is terrible, we are with sky but everybody has said if we change it wont make a difference due to the exchange being so far away, is there any solution?  Satellite Broadband. But it's pretty expensive. Share this post Link to post Share on other sites Share this content via...
mr.blaze   10 #6 Posted October 15, 2016 http://pinemedia.net/ Air Fibre and its very well priced. I'm getting 20 down and 5 up for £25 a month. Can't recommend it enough. Share this post Link to post Share on other sites Share this content via...