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Following Friday Car Crash at top of Dale taking out a BT Box, All Landlines and Broadband in the area Have been lost. Getting info from my provider PLUSNET and from BT has been at best difficult and at worst Misleading. Email from BT via MP Louise Haigh has indicated that the problem may take weeks rather than today (14/9/2016) as published by Plusnet. The issue has also highlighted how poor mobile phone reception is in the area.


If anyone has vulnerable relatives or friends affected by the outage please contact MP louise Haigh who may be able to help.

Edited by S8NWC
typing error

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It'll probably be BT Openreach who are fixing it, or one of their contractors.

They straight-up refuse to talk to people, they'll only talk to the ISP and even then they don't really care.


If a car has smashed the main box in the street though it could be quite a long job, not only the equipment in the box will be damaged but individual lines could be knackered and need replacing.

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