owlsman   10 #61 Posted October 22, 2016 I think Liberty Global pay Branson about £10 mil a year for the privilege of using the name and he has about £6 million in shares of VM too.  Your right. A friend of mine works for VM and he has told me that since they took over - the moral is non existant. He has worked for VM for over 10 years and is thinking about moving on. Share this post Link to post Share on other sites Share this content via...
Buggz   10 #62 Posted October 22, 2016 Your right. A friend of mine works for VM and he has told me that since they took over - the moral is non existant. He has worked for VM for over 10 years and is thinking about moving on.  That's interesting and not in the least bit surprising looking at all the complaints on VM's fb page and tech forums. I also remember the last time I phoned to complain and the 'advisor' gave me nothing but bs. And I could tell that she simply couldn't care less about my problems and couldn't get me off the phone quick enough.  And looking at the all the other complaints it looks like it's pretty common to fob people off. I thought it was company policy at first but it just sounds like that a lot of the staff have just had enough of dealing with endless complaints. Share this post Link to post Share on other sites Share this content via...
andyh29 Â Â 10 #63 Posted February 15, 2017 It's the 3rd time in 2 weeks our broadband has stopped working Getting totally fed up with this Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #64 Posted February 16, 2017 151 on ur virgin phone, and report it Share this post Link to post Share on other sites Share this content via...
AlexAtkin   10 #65 Posted February 16, 2017 Is it the broadband, or is it the WiFi?  You can guarantee they will want you to test with a PC physically plugged in to determine this. Share this post Link to post Share on other sites Share this content via...
Ms Macbeth   75 #66 Posted August 18, 2017 We've been advised there is a network fault. No tv or internet for the last couple of hours. Anyone else? Share this post Link to post Share on other sites Share this content via...
Longcol   602 #67 Posted August 18, 2017 We're with Virgin in S6 (down from Commonside) - TV, phone and t'internet all working fine. Share this post Link to post Share on other sites Share this content via...
michelle21 Â Â 12 #68 Posted August 18, 2017 We had no internet from the end of last week till yesterday. S6 area and on Virgin. Share this post Link to post Share on other sites Share this content via...
sheffandy   33 #69 Posted August 18, 2017 When they send another letter informing you of yet another price hike, tell them to keep their poxy service, and terminate your subscription. An absolutely useless media company. Share this post Link to post Share on other sites Share this content via...
Colt   10 #70 Posted August 18, 2017 Check this thread with regards to Broadband, it make a good read. It will most likley be the same issue with their other services.  https://www.sheffieldforum.co.uk/showthread.php?t=1481305 Share this post Link to post Share on other sites Share this content via...
charliewag   19 #71 Posted August 18, 2017 My virgin internet wasn't working yesterday morning but was fine in the evening. The same again today. Share this post Link to post Share on other sites Share this content via...
4Leaf Clover   10 #72 Posted August 19, 2017 (edited) Me and my neighbour are both with Virgin and have both had patchy/ no internet for the past two days. I ran a network check and tweeted them about it but this hasn't helped.  Coincidentally my telly broke last month and I decided not to replace it. I rang them to tell them to take the TV component of my package price off, which they did, and it saves me £6 a month. Yet within the same billing period I get a letter saying that their price is rising by £4 a month and this will bring faster broadband to my area - well any broadband would be an improvement right now!!  Edit- Im in S6 2** Edited August 19, 2017 by 4Leaf Clover Forgot to say my location Share this post Link to post Share on other sites Share this content via...