SSA Social Care and Community Services

[asterix 10]

Has anyone had any dealings with SSA Social Care and Community Services ? My uncle is having his care taken over by them and I wondered how good the company is?

[Marx 10]

It used to pay the minimum wage on zero hour contracts and expected new employees to volunteer their time for induction training. Profit seemed to be the main incentive when I was there.

[asterix 10]

Has anyone received their care?

[Detetcive 10]

CQC think they "require improvement" but to be honest that can mean a lot of diferent things. The only sure test of quality is what your uncle thinks of the service he gets.

 

Hope it works out

[asterix 10]

Yes I have read that article thank you

[manwithaview 10]

Do people reply on this board?, its like a ghost one, shame, as they are important issues.

[jezzabellina 10]

We used to have their carers for my mum a few years ago. Carers were generally good, reliable and didn't rush to try and complete the call in speed time, as some companies do.

The package we needed was a large one, consisting of around 42 hours per week. Management changed and they said the package wasn't cost effective to them any more and ended the care, due to a lot of local carers to my mum having left the company and carers having to travel from the other side of the city.