CathS Â Â 10 #1 Posted March 24, 2016 Is there such a thing?? I am sick of the dire service my father is receiving from the Patient Transport services so am looking for an alternative. Â Thanks Share this post Link to post Share on other sites Share this content via...
tinfoilhat   11 #2 Posted March 24, 2016 Is there such a thing?? I am sick of the dire service my father is receiving from the Patient Transport services so am looking for an alternative. Thanks  Without going into too much detail, is an actual ambulance and trained staff required or could you get away with a taxi with a wheelchair lift? There are a few of those about. Share this post Link to post Share on other sites Share this content via...
CathS Â Â 10 #3 Posted March 24, 2016 Without going into too much detail, is an actual ambulance and trained staff required or could you get away with a taxi with a wheelchair lift? There are a few of those about. My Dad cannot walk very far and is oxygen dependant so ideally needs trained help. Share this post Link to post Share on other sites Share this content via...
Obelix   11 #4 Posted March 24, 2016 I hope you have deep pockets - a private ambulance will be £150 a trip at least.  Best prices are going to be St John I suspect, and they may well recommend a nurse accompanies them in a wheelchair taxi anyway to keep costs down. Share this post Link to post Share on other sites Share this content via...
El Cid   194 #5 Posted March 24, 2016 Is there such a thing?? I am sick of the dire service my father is receiving from the Patient Transport services so am looking for an alternative. Thanks  If the service was too good, they would get too many people using it. Share this post Link to post Share on other sites Share this content via...
Daven   10 #6 Posted March 24, 2016 Is there such a thing?? I am sick of the dire service my father is receiving from the Patient Transport services so am looking for an alternative. Thanks  What are your concerns ? Share this post Link to post Share on other sites Share this content via...
therascal   10 #7 Posted March 25, 2016 The patient transport went to pot when Yorkshire Ambulance Service took over from the now defunct South Yorkshire Ambulance Service a few years back. I was a medicar driver and saw this happen first hand, as soon as Yorkshire Ambulance Service took over, the staff was totally crapped on and job satisfaction went through the window. If you are not happy with the service make a formal complaint to the hospital and let them sort it out, after all it is the hospital that foots the payment for your fathers transport. Share this post Link to post Share on other sites Share this content via...
CathS   10 #8 Posted March 25, 2016 What are your concerns ?  Attempt 1 they called to cancel the ambulance saying the appt had been booked with not enough time for Transport  Attempt 2 they went to is old address when he had been living at his new address for 4 months and had previously picked him up from that address.  Attempt 3 they were an hour late and then only sent one driver (you need 2 for an oxygen dependant patient)  Attempt 4 they left him sat in a wheelchair at the hospital yesterday to come home for 6hrs  ---------- Post added 25-03-2016 at 16:14 ----------  The patient transport went to pot when Yorkshire Ambulance Service took over from the now defunct South Yorkshire Ambulance Service a few years back. I was a medicar driver and saw this happen first hand, as soon as Yorkshire Ambulance Service took over, the staff was totally crapped on and job satisfaction went through the window. If you are not happy with the service make a formal complaint to the hospital and let them sort it out, after all it is the hospital that foots the payment for your fathers transport.  A formal complaint has been sent in, yesterdays 6hr wait just adds to the fiasco and the Hospital put there own complaint in yesterday too Share this post Link to post Share on other sites Share this content via...
Taekwondo   10 #9 Posted March 25, 2016 Have a look at event medics and that sort of thing. Some of the bigger ones have ambulances. Share this post Link to post Share on other sites Share this content via...