Quadruple amputee told to prove he still needs PIP

[the_bloke 17]

OK, that makes sense. But the obvious solution to this is to improve the information sharing between different sections of the DWP. Instead the DWP pays our money to idiots to make a hash of it with the disabled person suffering the consequences.

 

I totally agree; it's red tape and inefficiency at its very best, the sort of naive business processes you only find in cottage industries and the public sector.

[apelike 10]

This is very common, and, the reason why you are not allowed to record the assessment- that would provide an objective record of what actually was said during the consultation.

 

Here's the link to the ATOS website where they deny people the right to record using iphones/phones/mp3 recorders etc.

 

http://www.atoshealthcare.com/pip/faq_view/recording_my_consultation

 

they only allow devices which record to 2 CDs or audio cassettes simultaneously, under the pretence that it's so the assessor can be given a copy.

 

This is a lie, as it would be really easy for them to do this (and give the assessment victim a copy as well), whereas, as ATOS are fully aware, the cost of this equipment is way beyond the means of 99% of the public who are receiving these assessments.

 

In effect, they've disallowed people the means to record what actually happens during their assessment.

 

Sounds like a perfect opportunity for someone to set up a small business, maybe a charity CIO, to loan out the appropriate recording equipment at a reasonable cost.

[Bob Arctor 11]

I totally agree; it's red tape and inefficiency at its very best, the sort of naive business processes you only find in cottage industries and the public sector.

 

It's not just the public sector. I deal with these private contractors on a regular basis, they are just not very competent, both in terms of frontline staff and organisation. Their profit motive leads them to try to provide the service in the cheapest way possible which leads them to make basic errors which then have to be corrected at our expense by the Tribunal Service.

[onewheeldave 22]

Sounds like a perfect opportunity for someone to set up a small business, maybe a charity CIO, to loan out the appropriate recording equipment at a reasonable cost.

 

 

 

It also sounds like a perfect opportunity to end the immoral practice of companies like ATOS denying its victims the perfectly reasonable opportunity to record using the recording devices they have (mp3 players, iphones etc).

 

WHY ARE ATOS SO AGAINST AN OBJECTIVE RECORD OF WHAT ACTUALLY OCCURS DURING THESE "ASSESSMENTS"?