Dell 1545 laptop

[whoopie 10]

My laptop stopped working properly since I updated to windows 10 and now it's completely messed up. I can't access files or do anything with it. I really need it working and my files back. It's showing a black screen with a message saying 'an operating system was not found'

 

Can anyone on here fix this for me please

 

My number is 07516640467

 

Thanks

[Ghozer 112]

Sounds like your hard drive may be corrupt, or have died...

 

if it's corrupt, there's a good chance of saving your files, if it's died, then without paying a fair whack i'm afraid your files may be lost...

 

I could take a look, and let you know which it is.... just needs the hard drive taking out, and checking...

[whoopie 10]

Sounds like your hard drive may be corrupt, or have died...

 

if it's corrupt, there's a good chance of saving your files, if it's died, then without paying a fair whack i'm afraid your files may be lost...

 

I could take a look, and let you know which it is.... just needs the hard drive taking out, and checking...

 

Where can I bring it for you to look? How much? I would rather have it seen to and then you can tell me what to do with it. Thanks

[Hairyloon 10]

Assuming you have access to a functioning PC, download a Linux distribution. They'll run from a DVD or a USB stick, and if your files aren't corrupted, you should be able to access them.

[whoopie 10]

Assuming you have access to a functioning PC, download a Linux distribution. They'll run from a DVD or a USB stick, and if your files aren't corrupted, you should be able to access them.

 

Thank you, I will try this tomorrow.