neeeeeeeeeek Posted January 14, 2016 Share Posted January 14, 2016 protectedio - keeps hijacking my browser. Where is it coming from?! I've malware bytes on my laptop so that keeps getting rid of it, but where is it coming from! Link to comment Share on other sites More sharing options...
stimpy Posted January 14, 2016 Share Posted January 14, 2016 you may have to remove it manually. Odds are the exe for it is in your browser temp files and arent being removed. you run the browser and it starts all over again. Link to comment Share on other sites More sharing options...
melthebell Posted January 14, 2016 Share Posted January 14, 2016 sounds like its installed along with something else youve installed, i always use the custom installer and check for hidden options for other "crap" to be installed as well theres lots of removal links on google about it, but be careful at least one i saw was trying to get you to install various "removers" that ive never heard of check this one out for manual removal (warning - ive not actually checked it out, but it wont hurt to go to the places mentioned and see if the relevent files are there?) and ignore the terrible english lol http://pcfixhelp.net/ads/647-how-to-remove-protectedio-search Link to comment Share on other sites More sharing options...
neeeeeeeeeek Posted January 15, 2016 Author Share Posted January 15, 2016 Nothing in add and remove programs relating to it. Malware Bytes highlighted a program calld Gamma.. something which I removed and the folder. Something is putting it back! Weird... And annoying!! Link to comment Share on other sites More sharing options...
Kidorry Posted January 15, 2016 Share Posted January 15, 2016 I have a similar thing.When I go onto my on-line banking with internet explorer I get this notice saying up date your Silverlight,I do not have this programme on the computer,and this only happens when I go onto my on-line banking. Link to comment Share on other sites More sharing options...
kidneystone Posted January 15, 2016 Share Posted January 15, 2016 A lot of times when I go on ebay I get at the bottom of the screen "do you want to open or save js.js (433bytes) from pixel.mathtag.com?" It only happens when I use ebay. I have no idea what it is so I just click cancel. Link to comment Share on other sites More sharing options...
Marx Posted January 15, 2016 Share Posted January 15, 2016 We had some bad code in a couple of 'free' Wordpress templates that would redirect you the first time you clicked on the url. Took ages to find the code. Link to comment Share on other sites More sharing options...
Jomie Posted January 15, 2016 Share Posted January 15, 2016 * Check extensions and plugins. If there is something you are not sure of, disable everything. Re-enable them one at a time to determine if one of them is the problem. * Run CCleaner. Also consider setting the browser to clear history/cookies when closed. * Try Hijack This. If you use it be careful where you get it from because it will probably have more of the same. Filehippo seems OK. * Try another malware product e.g. Superantispyware. * Once the computer is clean purge system restore. * Make sure your computer is up to date, system and anti virus. Link to comment Share on other sites More sharing options...
melthebell Posted January 15, 2016 Share Posted January 15, 2016 Try going into start/run/msconfig/startup see if there's anything dodgy enabled to start up Link to comment Share on other sites More sharing options...
neeeeeeeeeek Posted January 15, 2016 Author Share Posted January 15, 2016 Kiddory, Silverlight is a Microsoft application, as long as it is updating form a trusted source then you should do it. It is used by loads of web sites and is not dangerous or dodgy. Hi Jomie, I reset IE and Chrome defaults when it happens and only use Google for searches. I find it odd that it keeps finding its way back! I've also disabled anything unidentified in startup with msconfig. Malwarebytes usually gets rid of anything and picks it up as soon as it starts causing issues and deletes it... Weird that it can't seem to find the source. Link to comment Share on other sites More sharing options...
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