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Help with child support agency


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Hi, has anyone got any advice for me dealing with the child support agency? My daughter stays with me 5 days a week and spends the weekend and school hplidays at her mum's. The child support still want me to pay her mum a sum each week, even lthough I support my daughter 5 days a week. When I talk to child support over the phone they seem to be reading off a script. I have said can I appeal against their decision but they say I would not win, Is there an independant ombudsman that deals with individual cases?They also said that everything I have spent on keeping my daughter does not count, it is classed as a gift.

Thanks to anyone who has some advice.

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My daughter stays with me 5 days a week and spends the weekend and school hplidays at her mum's. The child support still want me to pay her mum a sum each week, even though I support my daughter 5 days a week.

 

How did this come to the attention of the CSA, I thought someone had to put a claim in, and pay the CSA to do so.

Where she sleeps is the main factor, do you mean she visits 5 days per week.

More than 5 years ago, myself and my daughters mum, came to a mutual arrangement, then we both benefited, not the CSA.

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