tintin123 Â Â 10 #1 Posted December 30, 2015 Got two texts in quick succession this morning from Plusnet saying my Broadband order was complete. I've been on on their 38/19 package since August 14 so this is rather strange. Fearing they might have migrated me to their newer 38/2 package I have done a speedtest (not done one for ages) and it reports 69/16.5, which suggests that the Plusnet download cap on the 80/20 profile has been removed. My account shows that my billing period has been reset today, mid-period, so something is definitely going on. Anybody else had anything similar happen? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #2 Posted December 30, 2015 Phone them up and ask......? Share this post Link to post Share on other sites Share this content via...
tintin123 Â Â 10 #3 Posted December 30, 2015 Well I could. I could also post in the Plusnet forums, but things are currently to my advantage, so I'm not complaining, just curious. Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #4 Posted December 30, 2015 Maybe they did an upgrade roll out? or maybe it was a special offer? or maybe it's something they are doing to everyone.... Share this post Link to post Share on other sites Share this content via...
tintin123 Â Â 10 #5 Posted December 30, 2015 Couldn't find anything on their forums. People have moaned recently where they have been persuaded into taking another fixed contract and been downgraded to 39/2, which is their current offering, unless you take Fibre Plus. Mystery. I shall watch my bills and speed closely. Share this post Link to post Share on other sites Share this content via...
North Shore   10 #6 Posted December 30, 2015 My mum recently got the same texts - I then chatted online to Plusnet who said it was probably BT Openreach completing upgrades at the exchange... Share this post Link to post Share on other sites Share this content via...
tintin123 Â Â 10 #7 Posted December 30, 2015 There is a thread on a Plusnet forum where somebody had the texts and the Plusnet response was that it was due to a 21CN upgrade on their exchange. My exchange had that upgrade some years ago. The fact that on my account my monthly usage stats have started afresh today, half way through the billing month, makes me think it is more likely something that Plusnet have done. Happy to take the free upgrade for now! Share this post Link to post Share on other sites Share this content via...
Dude111 Â Â 10 #8 Posted December 30, 2015 (edited) I hope everything is ok buddy!!! Edited January 9, 2016 by Dude111 Share this post Link to post Share on other sites Share this content via...
gobiasind   10 #9 Posted December 30, 2015 There is a thread on a Plusnet forum where somebody had the texts and the Plusnet response was that it was due to a 21CN upgrade on their exchange. My exchange had that upgrade some years ago. The fact that on my account my monthly usage stats have started afresh today, half way through the billing month, makes me think it is more likely something that Plusnet have done. Happy to take the free upgrade for now!  PM or post your username, and will check for you when I'm back at work Saturday Share this post Link to post Share on other sites Share this content via...
Dude111 Â Â 10 #10 Posted January 9, 2016 Thank you for your assistance.... Â Welcome to Sheffieldforum Share this post Link to post Share on other sites Share this content via...
