Talk Talk hacked

[andyofborg 11]

The FSCS deposit protection limit currently covers any losses retail customers and small businesses suffer as a result of their bank, building society, or credit union failing, up to a maximum of £85,000, per depositor, per authorised firm. <---Does not mention Internet service providers, so the probable outcome is that banks will close ranks and say it is not their responsibility or fault.

 

i dont think it's a matter of closing ranks since talk talk isn't a bank and it's not their responsibility or fault

[999tigger 10]

The FSCS deposit protection limit currently covers any losses retail customers and small businesses suffer as a result of their bank, building society, or credit union failing, up to a maximum of £85,000, per depositor, per authorised firm. <---Does not mention Internet service providers, so the probable outcome is that banks will close ranks and say it is not their responsibility or fault.

 

As said Talk Talk isnt a bank and the bank wont have failed.

Nothing to do with closing ranks you misunderstand what the scheme is for.

[RickyM 10]

Does anyone know what the legal position is with regards to losses caused by cybercrime?

 

Does the customer have to take the loss, or the bank, or is it covered by the government's £75,000 insurance?

 

I know it's usually the customer, but rules change and test cases might have set new precedents?

 

I don't know the answer to your question, Anna but the best advice would be to simply leave whilst you've got the chance. When did you receive your notification of TalkTalk's price increase? You need to have contacted another provider to begin the process within 30 days of that notification and you can't be subject to exit fees from a contract.

[Obelix 11]

Why would you end your contract you nutter? Every service provider is equally at risk. Out of the frying pan.....

 

Because this is the THIRD time talktalk have screwed up.

 

By leaving and if enough people do it, it'll give talktalk a bloody nose - I'd like nothing better than talktalk to fold and go bankrupt because of this. If they do the rest of the industry will wake up and pay notice to secuity. Proper security is not difficult to do - but it costs money and the companies are just not prepared to spend it.

 

Time they learned differently.

 

---------- Post added 24-10-2015 at 16:13 ----------

 

Does anyone know what the legal position is with regards to losses caused by cybercrime?

 

Does the customer have to take the loss, or the bank, or is it covered by the government's £75,000 insurance?

 

I know it's usually the customer, but rules change and test cases might have set new precedents?

 

Then as usual you know nothing and assume the worst....

 

The losses from this will be bourne by the banks unless you did something really foolish like give away your PIN or secret phrase etc.

[Anna B 1,414]

Thanks for the info to all who replied. I know the 75 or £85,000 thing applies to banks failing, I suppose I was wondering if something similar was in place for stuff like this.

 

Obviously, the way things are going, it's going to be an issue in the future.

[slordy71 10]

i am amazed the "women" at the head of talk talk on a Tv interview yesterday seemed to have no clue about pretty much any question that was asked especially if data was encrypted!!! how did she get the job in the first place??

 

---------- Post added 24-10-2015 at 16:21 ----------

 

Someone (on this forum, check my post history) told me that 32 bit encryption etc was impossible to crack, and the "dark net" was impregnable...

 

Well we all know how that story panned out...

 

I only have one thing to say .....

 

Whilst banging about on your keyboard & thinking you are answering me, you are being monitored and recorded by at least 1000 agencies (and they are just the ones who you "think" are friendly)

 

And probably many more who are after information about you, to be stored & used against you at a later date.

 

Remember..

 

You only get to hear about data breaches when those who have failed you HAVE to tell you.

 

blimey you sound a little paranoid:roll:

[999tigger 10]

i am amazed the "women" at the head of talk talk on a Tv interview yesterday seemed to have no clue about pretty much any question that was asked especially if data was encrypted!!! how did she get the job in the first place??

 

It wasnt a great interview, but she is reliant on what she is told and they simply dont know who did it and how much data has been stolen. She will also have been advised on not to make too many concrete statements that she can be held to later on.

[andyofborg 11]

i am amazed the "women" at the head of talk talk on a Tv interview yesterday seemed to have no clue about pretty much any question that was asked especially if data was encrypted!!! how did she get the job in the first place??

 

generally speaking, the less the people at the top know about the detail of what the IT people and systems do the better. however, i would have thought someone in the pr team would have had the gumption to find out about what was and wasn't encrypted and have briefed her.

[chumpy 10]

Update at 3.30 pm sez it's not as bad as they first thought

 

3:30pm - 24/10/2015 - Latest Update

 

This cyber attack was on our website, not our core systems

We can confirm that we do not store complete credit card details on the website; any credit card details that may have been accessed had a series of numbers hidden and therefore are not usable for financial transactions eg 012345xxxxxx 6789

TalkTalk My Account passwords have not been accessed

We now expect the amount of financial information that may have been accessed to be materially lower than initially believed and would on its own not enable a criminal to take money from your account

The Metropolitan Police Cyber Crime Unit criminal investigation continues

[mafya 246]

Update at 3.30 pm sez it's not as bad as they first thought

 

3:30pm - 24/10/2015 - Latest Update

 

This cyber attack was on our website, not our core systems

We can confirm that we do not store complete credit card details on the website; any credit card details that may have been accessed had a series of numbers hidden and therefore are not usable for financial transactions eg 012345xxxxxx 6789

TalkTalk My Account passwords have not been accessed

We now expect the amount of financial information that may have been accessed to be materially lower than initially believed and would on its own not enable a criminal to take money from your account

The Metropolitan Police Cyber Crime Unit criminal investigation continues

 

Good to know, I have been checking my bank accounts every few hours to see if any money goes missing.....

[RickyM 10]

Good to know, I have been checking my bank accounts every few hours to see if any money goes missing.....

 

I think you are missing the point.

 

Whilst money can't be taken directly from your account; there is nothing to stop someone 'stealing' your identity.

 

This would enable them to set-up accounts in your name, apply for loans from banks and payday loan companies, acquire credit cards..........it goes on!

 

I wouldn't (and aren't) be complacent.

[mafya 246]

I think you are missing the point.

 

Whilst money can't be taken directly from your account; there is nothing to stop someone 'stealing' your identity.

 

This would enable them to set-up accounts in your name, apply for loans from banks and payday loan companies, acquire credit cards..........it goes on!

 

I wouldn't (and aren't) be complacent.

 

I have signed up to the noddle credit monitoring alerts offered free by talk talk just in case = http://help2.talktalk.co.uk/oct22incident