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Printer Showing Offline


David Ra2

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My HP 3500 Wireless printer is showing Offline on my computer even though the printer is showing online.Any ideas to fix this?

 

Hi David,

 

I'm going to assume that you're using windows vista or 7, and that you're on a standard home wireless set-up; please correct me otherwise.

I suggest that you remove the printer from the computer in the control panel and then add it again. Most likely the computer has simply lost the printer following a change in the network.

 

There are instructions here http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-bpl70243#N106AF on how get the printer to spit out its network info: ip address etc. That will probably help.

Edited by unbeliever
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