Nexus 4 not charging properly

[Twitcher 10]

Looking for advice please.

Nexus 4, amazing phone does all I want but yet today stopped charging unless i held the charger in place, also it gets really hot. it's 20 months old, wondering if it comes under the EU warranty or if it could be repaired anywhere?

[kidneystone 23]

Sounds like you need a new charging port

 

http://www.ebay.co.uk/itm/New-For-LG-Google-Nexus-4-E960-Charging-Port-Usb-Dock-Connector-Flex-Cable-/161614672273?pt=LH_DefaultDomain_3&hash=item25a0fc3191

 

Follow this video carefully https://www.youtube.com/watch?v=IUVSmsFLqQg. I don't think you have to take the mother board out

Edited May 12, 2015 by kidneystone

[Twitcher 10]

Kidneystone, thank you for this, it's not something I'd be confident about however it appears I don't need to. I spoke to Google who say the battery is faulty/dead so they will send me a replacement phone FOC in the next 3 weeks - Result!

[kidneystone 23]

Nice result. Google don't seem to mess about.

[Twitcher 10]

Nice result. Google don't seem to mess about.

 

Yes impressed, we went through the usual troubleshooting but very impressed as the 2 year guarantee starts over again on receipt. Would recommend! Course now the Nexus 6 is £480ish whereas this was about £200, would consider buying again for such good customer service right when you need it.

[michael_couk 10]

Course now the Nexus 6 is £480ish whereas this was about £200, would consider buying again for such good customer service right when you need it.

 

Nexus 6 is much bigger than your 4 so i'm not so sure you will be pleased. For me everything beyond 5" is too large to use.

Regarding customer service - yes, it's top notch