Blue Screen on laptop

[roo2gazza 10]

Hiya I have a laptop it has new hard drive & still blue screens any idea as a good laptop I am still learning so I have no idea what it can be Help please

[james440 10]

Have you tried reinstalling the operating system.

[megalithic 10]

Have you tried reinstalling the operating system.

 

He would have had to after installing the new hard drive.

 

I invariably find it's either a ram problem or just general overheating. Maybe it needs a clean out and the thermal paste renewing.

[james440 10]

Doubt it would be something that drastic and money wasting just reinstall windows.

[megalithic 10]

Doubt it would be something that drastic and money wasting just reinstall windows.

 

Why ?

If he's installed a new hard drive then windows has been newly installed.

[james440 10]

Were you getting blue screens before you installed the new hard drive.

[megalithic 10]

Were you getting blue screens before you installed the new hard drive.

 

He states so in the OP. "Still blue screens".

[woah 10]

What do the blue screens say - any particular error codes or similar mentioned?

 

Also, do you know what operating system the laptop is running - most probably Windows 7 or 8, but it may be Windows Vista or Windows XP.

[roo2gazza 10]

it has new windows 7 pro ram ok I been told it is clean inside & yes did this b4 new hard drive as I say a good laptop apart from blue screen I think a code does come up but have 2 write it down next time I put laptop on

[megalithic 10]

What MoZ said.

If there's two sticks of ram in there then try running each one alone for a few hours. Pretty easy to diagnose this way and costs you nothing. also narrows down what it could be.

[roo2gazza 10]

Remove RAM & HDD and using an isopropyl alcohol (or rubbing alcohol) clean both connectors, make sure its connection points are free of dust and dirt. I highly suspect that it will be RAM modules issue, just to make sure, use different RAM sticks and try re-installing windows once more.

 

I not have the windows disk as it was put on in a pc shop

[Jtls44 10]

Please post any error messages you see and exactly where abouts the blue screen happens.

 

Is it when windows is just loading or while your in windows?

Blue screens are rarely operating system related. Unless it's a driver causing the issue.

They are usually hardware related.