Jump to content

Update on Origin Broadband's plans following closure of DRL

Recommended Posts

Hi all,

 

As promised, I am including an update about Origin Broadband's plans moving forward following the closure of the Digital Region network.

 

Firstly, I would like to reiterate that we as a company have not suffered as a result of the closure of DRL. In fact, things have never been better. We're recruiting more and more employees every few weeks and securing great deals with local businesses that benefit both us and our new customers. We are still giving great pure fibre speeds to new business customers that previously had to depend on regular old broadband. These businesses couldn't be happier!

 

But that's not what concerns most residential customers... what they care about is the quality of Origin's service, the quality of their individual connection and the price they pay for that connection.

 

So it's a bittersweet announcement from us on that point. Firstly, there will inevitably be some customers currently enjoying Origin's fibre service that will be forced to move to a slower alternative such as ADSL. While these customers are in the minority, it is still a significant number and we will be doing everything we can to make this transition as pain free as we can.

 

This is a factor way beyond our control as a company and all I can say to those customers is that we did EVERYTHING we could do ensure continuity of their FTTC service. We will be using any clout we have as a BT partner moving forward to push for better services in affected areas.

 

Onto our new offer... I can now confirm that Origin will be offering line rental at £15.99 and an Anytime call plan for £6.49. On their own, these are not particularly special offers, but when you take both together, you will be eligibile for FREE UNLIMITED ADSL from Origin. This offer will begin in Barnsley very soon, and is planned to roll out across 36 South Yorkshire exchanges by the August 14th deadline. We intend to move beyond South Yorkshire as soon as we can once the dust has settled on this rollout.

 

So line rental, calls and unlimited broadband from Origin will cost just £22.48 in selected areas! a free 'full provide' order will be available where needed, saving customers £110.00 on the installation of a new line.

 

This may be an standard deal for one of the the big 6 companies, but we believe our offer of a good local service really makes us stand out with new customers across the area. We have massive respect for Plusnet, for example, and we really want to follow the path that they took (prior to becoming part of the BT Group).

 

Origin was created by Oliver and Henry to focus on unlimited fibre broadband. This is a product very close to our hearts, and for this reason, we will continue to offer unlimited 40/02, 40/10, and 80/20 products to as many customers as possible. Pricing on these will range from £19.99 to £29.99 accordingly.

 

As we've announced previously, a member of our team will be in touch to discuss your individual migration plan. If you have any questions, please give us a call or e-mail info@origin-broadband.co.uk

 

Finally, here is the advert trialling in Barnsley this week. FREE YORKSHIRE TERRIER BROADBAND :)

 

https://portal.origin-broadband.co.uk/barnsley_promotion_may.png

 

We know this news isn't perfect, but we're a growing company doing everything we can to give the best service we can. We're working hard to get to a place where we as a company can effect 100% of the change we want for our customers. On this occasion, we probably didn't make everyone happy, but we hope to do just that in years to come.

 

Thanks, Pete

Share this post


Link to post
Share on other sites

So whats going on then, are Origin now using the BT infinity network to deliver their products, has the old Digital Region stuff been ripped up or switched off or something??

 

I still feel kind of annoyed that I only heard about Digital Region and Origin after it hit the news the network was being shut down.

Share this post


Link to post
Share on other sites

Mod Note: I have stuck this thread until further notice, so that no one misses it..

 

I will un-stick it in a few weeks time.

Share this post


Link to post
Share on other sites

As I will be one of the many left without fibre, what will the cost for ADSL be without line rental? And will I have to re-contract.

 

I would not wish to take anymore services due to what has already happened.

Share this post


Link to post
Share on other sites

When will this be on the Sheffield Centre exchange, and when is the last date I would have to downgrade for a tidy transition?

 

K.

Share this post


Link to post
Share on other sites
As I will be one of the many left without fibre, what will the cost for ADSL be without line rental? And will I have to re-contract.

 

I would not wish to take anymore services due to what has already happened.

 

What happened with DRL has no bearing on Origin's ability to provide services in the future - but if you did just want unlimited ADSL with us, the cost would be £9.99 per month :)

 

---------- Post added 07-05-2014 at 09:23 ----------

 

When will this be on the Sheffield Centre exchange, and when is the last date I would have to downgrade for a tidy transition?

 

K.

 

The new network will be live in Sheffield soon. We will be letting customers know dates individually.

 

---------- Post added 07-05-2014 at 09:24 ----------

 

So whats going on then, are Origin now using the BT infinity network to deliver their products, has the old Digital Region stuff been ripped up or switched off or something??

 

I still feel kind of annoyed that I only heard about Digital Region and Origin after it hit the news the network was being shut down.

 

We are building our own network and delivering at the end point via Openreach as a BT partner.

Share this post


Link to post
Share on other sites

Have already called about the 'leased line' option for up here in Walkley.

I can feel my ~Buttock~ muscles clenching already on the costs involved :P

Either that.. or it's back to a stone-age whopping 3MB speed....

Share this post


Link to post
Share on other sites

hi Pete

 

will the service be as before? non restrictions on torrents etc? also i just noted the infinity package has upload speeds at 20mb i am currently getting a lot more than that with origin.

Share this post


Link to post
Share on other sites
hi Pete

 

will the service be as before? non restrictions on torrents etc? also i just noted the infinity package has upload speeds at 20mb i am currently getting a lot more than that with origin.

 

No peak times or fair use is important to us - so we will not throttle any connection or restrict any site unless we are legally required to do so, or there is a factor outside of our direct control/network :)

Share this post


Link to post
Share on other sites

thanks for the confirmation.

 

 

out of curiosity. what is going to happen to the DR Network? i cant believe that cables will be ripped out of the ducts. and am surprised that one of the big players hasnt picked it up for a song.

 

surely it would be cheaper for BT to take it over than for them to upgrade all their own cabs

Share this post


Link to post
Share on other sites

We are with you and haven't been contacted about what's happening to our line or anything, is this supposed to have been done or is it in progress?

Share this post


Link to post
Share on other sites
We are with you and haven't been contacted about what's happening to our line or anything, is this supposed to have been done or is it in progress?

 

Someone will be in touch in the coming weeks :)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.