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Has anyone worked for Capita Call Centre?

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How to leave Crapita and sign on the next day.

 

1. Go to your doctor & tell him it's doing your head in. Sit in the waiting room beforehand thinking about everything in your life that's ever made you angry & want to kill people. Run there so you're sweating. Maybe do a bit of whizz. Get a sicknote for a couple of weeks.

 

2. Take the couple of weeks off. Drag it out as long as you want. Ignore any attempts by management to arrange home visits or any other methods of harrassing you to go back to work.

 

3. Quit. Tell the dole it was on medical advice. Preferably from a locum doctor. A good resignation letter helps, detailing what a bunch of retards Capita are, how they are stressing you out with all their illegal disciplinaries, etc etc etc. If youve worked there any length of time you'll have plenty to fill it with.

 

4. The dole will initially sign you on ok, then send a letter after a while saying they're looking into how your job ended. Then they'll send another one saying you can't have any cash cos you left. Write back, just keep emphasising the medical advice thing. They can't refuse that.

 

5. Get on with the rest of your life, and don't ever go back. (A good resignation letter helps in this regard. If you ask nicely, I might post mine up :)

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Wow, they sound like a great company to work for. :D

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Regarding Capita being sacked by DSGi (for incompetence and dishonesty no doubt) three years into a seven year contract:

 

HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA

 

Serves you right you bunch of useless lying turds. Now watch all your other contracts go the same way.

 

& anyone in the position of Team Leader or above - you wanna be looking for another job. Think Dixons are gonna take you back after you gleefully presided over the unspeakable atrocities of the last three years? Think again.

 

With love from the Morecambe Bay Cockle Picking Company.

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Regarding Capita being sacked by DSGi (for incompetence and dishonesty no doubt) three years into a seven year contract:

 

HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA

 

Serves you right you bunch of useless lying turds. Now watch all your other contracts go the same way.

 

& anyone in the position of Team Leader or above - you wanna be looking for another job. Think Dixons are gonna take you back after you gleefully presided over the unspeakable atrocities of the last three years? Think again.

 

With love from the Morecambe Bay Cockle Picking Company.

 

When did Capita lose the Dixons contract?

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Recently. Lenton Lane had a visit from DSGi top brass about a month or so back. Guess they didn't like what they saw... or what they'd been hearing prior to that.

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When did Capita lose the Dixons contract?

 

Dixonsa are taking over the contact centre in sheffield again begining of september - deep joy:thumbsup:

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Dixonsa are taking over the contact centre in sheffield again begining of september - deep joy:thumbsup:

 

Will there be any redundancies?

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Redundancies yes, but only amongst team leaders & ops managers

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does that mean they're gonna be recruiting for customer service advisors / telephonists?

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Will there be any redundancies?

 

 

Some team leaders took redundancy and left last week. Do not know about advisors as it is coming to off peak period now but they do not have many advisors now anyway as most of the temps, taken on for Christmas have left

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I worked for them between 2001 and 2006. Started as a team leader and then went into ops support. Until I was made redundant by the short-sighted cost-cutting numpties.

 

There are a lot of things I could say about the way Capita managed that call centre, but suffice it to say that DSG taking the contract back is probably a good thing for their business, their customers, and the employees.

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