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Origin DNS Issues

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Get thisen int footy section Paul, see who Blades are after. ;)

 

Edit : Just noticed you already have. :D

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Get thisen int footy section Paul, see who Blades are after. ;)

 

Edit : Just noticed you already have. :D

 

:help: tut tut you need specks lol:hihi:

Been on there quite a bit with the goalpost changer:loopy:

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Well the Internet light on my router has gone off yet again at 11pm tonight!

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Waiting for origin pete to turn up to tell you all your problems can be solved by switching t....... Oh wait hmmmm

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Have u put enough money in the meter

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Mind if I ask, what equipment apart from the router did Origin send out? Did they or BT leave you with a VDSL face-plate?

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without stirring the pot would dns issues even cause your internet to drop out?

 

if dns isnt working, you would still have internet connection, but not be able to connect to websites as the words in the address bar cant be converted into ip addresses? can you ping sites and get a response?

 

or have I miss understood how dns works? :hihi:

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Nice one stimpy! Just a point that was made earlier about BT and testing the line - there was a damning article about BT by a writer for a major PC magazine (somewhere in the attic) in that they don't always use the proper test kit so you always end up having to pay the exorbitant fee - his words not mine!

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Nice one stimpy! Just a point that was made earlier about BT and testing the line - there was a damning article about BT by a writer for a major PC magazine (somewhere in the attic) in that they don't always use the proper test kit so you always end up having to pay the exorbitant fee - his words not mine!

 

IF the line was reported and checked

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Hi Bedrock,

 

If you could contact support with any issues you may have, If you are having a DNS issue have you tried forcing openDNS or alternatives in the WAN interface of the Zyxel? or even your computers adapter?

 

Kind Regards,

Oliver

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Nice one stimpy! Just a point that was made earlier about BT and testing the line - there was a damning article about BT by a writer for a major PC magazine (somewhere in the attic) in that they don't always use the proper test kit so you always end up having to pay the exorbitant fee - his words not mine!

 

BT doesn't initially test the line, it's up to your ISP to perform initial relevant testing - after getting the end user/customer to do initial diagnosis then the ISP usually performs a "whoosh test" (if using BT Ipstream type products/derivatives - this is where the ISP resells off BT's back haul) There's equipment at every exchange that's hooked into every rack that can check the PSTN &/or xDSL. In part, this is at least the LDU (Loop Diagnostics Unit) which supplies BT engineers 17070 service from premises (quiet line test etc) however, it's also probed at low levels during the Whoosh test - line readings are usually a reflection reading of what your router is stating but other readings are from the exchange equipment. Estimated 95% of the time, if Whoosh test passes then the line is fine and the problem is with the end user's settings or equipment.

 

Check here at telephonesuk.co.uk for pictures from inside a typical BT telephone exchange, including the LDUs, the DSLAMs and MUX's

 

But going back to the original case in point, DNS issues won't be affecting a physical line drop unless you're getting DNS flooding/amp attacked which is highly unlikely unless you're running a server. If your line is dropping at specific points of the day, and there's a distinct pattern then something is happening either at your premises/nearby or near to your copper line back to the box, or the box on the road itself that will be causing interference and hence the line to drop at these times of the day. It might be something basic such as the line card that you're attached to in the cab is shared with a business that runs daily backups at those times of day and is overloading the card - again unlikely but not completely unheard of.

 

The fact that you've tested this against two separate routers and are still experiencing the same issue at the same times of day suggests that you need to look at other factors as to why you are disconnecting.

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Too many prissy people on this board.

 

And every time I have an issue with Origins equipment, I have to set the whole thing up from scratch again.

 

How counter intuitive is that, at least with BT equipment they are all preconfigured so you just need to plug them in and everything is set up, nothing gets lost even when you reset, even Sky's hub is like BT in that everything is preconfigured before you even get the product.

 

For anyone out there who is over a certain age, an elderly person in particular, stay away from Origin or any other company that expects you to have a degree in networking to just get equipment to work.

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