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Keyboard not responding, but mouse working


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Having to post this on my phone as my keyboard has 'died'.

The mouse is working, but none of the keys will respond.

I had noticed that the cursor seemed to vanish and come back at will

I tried looking at the drivers, no luck.

The USB ports also seem to be playing up, as not all of them are working.

Edited by Plain Talker
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Please can anyone suggest what i can do to rectify it,

Thanks in advance.

PT

 

---------- Post added 06-03-2013 at 01:23 ----------

 

Cheers Medusa

Yes have rebooted (three times) and tried drivers, with no joy.

haven't got another keyboard so haven't been able to try that one.

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Please can anyone suggest what i can do to rectify it,

Thanks in advance.

PT

 

---------- Post added 06-03-2013 at 01:23 ----------

 

Cheers Medusa

Yes have rebooted (three times) and tried drivers, with no joy.

haven't got another keyboard so haven't been able to try that one.

 

Is it a desktop or a laptop?

 

Make/model?

 

First thing would be to try and determine weather it's a hardware or software issue, the easiest way to do this with a keyboard would be to see if it allows you to enter your BIOS.

 

Turn on your machine and look for the key needed to enter the BIOS (usually along the bottom) Tap DEL to enter SETUP etc.

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Hi sidbobs.

 

the machine is a Medion, a desktop. (don't know the model)

 

I've attached a newly bought keyboard to a different port, and, as you can see, I'm (currently) posting successfully.

 

Only those 2 ports (this one and the one that the mouse is connected to) seem to be working, I've had to detach the other USB devices, including printer and speakers.

 

The other ports seem to have detected the KB being attached, but were saying the software hasn't been successfully installed.

 

Someone has said that it's possible that the motherboard is on its way out, and that's why the ports aren't responding.

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