Grumpy64 Posted November 11, 2012 Share Posted November 11, 2012 I dont normally post but I have got totally fed up with the unreliability of this service. Ive contacted First Bus Customer Services numerous times but they seem to be as bad as this Bus Service. Sunday 4th Nov 2012: O500 from Hemsworth - Failed to arrive - Taxi to work or would have been late £6 - Customer Service explanation, It got stuck on Scott Road due to parked cars - Im sorry but this is the 1st bus down from Hemsworth so this bus didnt go anywhere near Scott Road, thats the bus from Hillsboro. Tues 6th Nov 2012: 2100 from Hemsworth - Failed to arrive - Late for work by 20 minutes as I had to walk down to Chesterfield Road and catch 2129 No'53 service - No explanation from C/S as yet Wednesday 7th Nov 2012; because I was late for work the previous night I decided to go an hour early to make up - 2000 from Hemsworth - Failed to arrive, ended up catching the 2100 which was on time - No explanation as yet Thurs 8th Nov 2012; 2100 from Hemsworth - 17 minutes late - no big problem really, although I was stood at the bus stop for half an hour, made it to work on time, not as early as I would have liked but on time Fri 9th Nov 2012: 2100 from Hemsworth - 22 minutes late - again, no real problem, still got to work in time [just] just cold at the bus stop. Up at Norton Lees we have had problems with this service for ages, one of the Customer Service team once told one of our neighbours that '' We all have cars up that end so why complain at the buses'' Obviously the buses listed are just the ones that I have had problems with THIS WEEK but, I work shifts so I catch buses at all times of the day and night. I will keep a note of all the buses [No 20] that affect me. Stagecoach were [for me] 100% reliable when they ran up here [sunday mornings and all week evenings] * I do not blame the First Bus drivers, I blame the company Link to comment https://www.sheffieldforum.co.uk/topic/345900-first-bus-no20-hemsworth-to-hillsboro/ Share on other sites More sharing options...
Leah-Lacie Posted November 11, 2012 Share Posted November 11, 2012 I've heard on the radio before when i've been on the bus, 'service 20 please divert up up Derbyshire Lane as there is a van blocking route on Warminster Road' and such like. Of course the passengers waiting at bus stops dont ever find this out! Posted from Sheffieldforum.co.uk App for Android Link to comment https://www.sheffieldforum.co.uk/topic/345900-first-bus-no20-hemsworth-to-hillsboro/#findComment-6334681 Share on other sites More sharing options...
Grumpy64 Posted November 11, 2012 Author Share Posted November 11, 2012 Scott Road is at Pitsmoor, thats the other side of Sheffield to Norton Lees. The 1st bus on a Sunday morning would surely come from East Bank Garage Link to comment https://www.sheffieldforum.co.uk/topic/345900-first-bus-no20-hemsworth-to-hillsboro/#findComment-6334772 Share on other sites More sharing options...
little tank Posted November 11, 2012 Share Posted November 11, 2012 Looks like tm travel have a run for their money in the late bus table Link to comment https://www.sheffieldforum.co.uk/topic/345900-first-bus-no20-hemsworth-to-hillsboro/#findComment-6334841 Share on other sites More sharing options...
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