Kindle will not work screens froze

[ksmedley 10]

hi does anyone no were i can get my kindle repaired in sheffield the screens froze . its out of warrenty, and amazon arnt botherd.

[spooferman 10]

think your self lucky! now you can buy some real books! the only way to read

[andysm 17]

Have you tried restarting it?

[Mandem 13]

Mine did that just after I had got it. Just a long shot, but I held the on /off button down for a while and that worked for mine.

[ksmedley 10]

think your self lucky! now you can buy some real books! the only way to read

[neoendorson 10]

that's the reason i prefer my 3.4-inches super amoled mobile screen to read pdf's

[anniec 10]

This has happened to my kindle today as well. I've had it 18 months and I use it daily. I'm gutted I need to replace it.

 

I'm going to try it on with Amazon though as I can give them the details of 5 different people who've all had their kindles replaced (within warranty) over the past 6 weeks for this exact issue. It must therefore be a manufacturing defect!

[algy 11]

Mine did that just after I had got it. Just a long shot, but I held the on /off button down for a while and that worked for mine.

 

If you turn it off using the slider the text is replaced by a wallpaper that stays on. But if as Mandem says you hold the slider across for a few seconds it turns off completely and the screen blanks. Worth a try?

[anniec 10]

you need to hold it for a minimum of 20 seconds then it takes a couple of minutes (sometimes) to come back on. Don't be alarmed.