scimsfan Posted July 21, 2012 Share Posted July 21, 2012 Plugged into main socket or test socket ? Try this : http://www.skyuser.co.uk/forum/view-master.html As stated in the link, if the speed is better in the test socket and you have phone extensions fitted, remove all wires except 2 & 5 from the back of the faceplate that you've just unscrewed. If you have no wired phone extensions, invest in an ADSL filtered faceplate as they usually contain better quality broadband filters: http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=adsl+filtered+faceplate&x=0&y=0 Link to comment Share on other sites More sharing options...
Location114 Posted July 22, 2012 Author Share Posted July 22, 2012 Thank you for posting this advice upon doing this it seems to have cleared everything up as the stats will show below. Speeds for my street on talktalk are download 3.6mb upload 0.7mb 631metres exchange distance. So I think if anything I should be satisfied with what I am getting. Upon reflection though I think the speed I am getting is enough for what I require all I do is basic web surfing, watch a few youtube videos, and xbox live so I do think the speed I get will be ample for what I require. I'm with BT and I live at Crookes and connected to the Broomhill exchange: its about 1-kilometre distance. Using Speedtest to Milton Keynes I get 8.00-Mbps and a nice flat trace. I doubt the router is your problem, more likely to be distance to exchange, internal phone wiring or t..kt..k and their spin. Who are the neigbours with and what speed to they get? Enter your postcode here and see whats speeds are in your area http://www.uswitch.com/broadband/speedtest/streetstats/ Link to comment Share on other sites More sharing options...
Leah-Lacie Posted July 22, 2012 Share Posted July 22, 2012 Plugged into main socket or test socket ? Try this : http://www.skyuser.co.uk/forum/view-master.html As stated in the link, if the speed is better in the test socket and you have phone extensions fitted, remove all wires except 2 & 5 from the back of the faceplate that you've just unscrewed. If you have no wired phone extensions, invest in an ADSL filtered faceplate as they usually contain better quality broadband filters: http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=adsl+filtered+faceplate&x=0&y=0 already did all this as have had these speeds for 2 years now. Its just down to exchange distance as far as we know, and unfortunately, no cable on my street. This is with Sky Unlimited 10meg package. I may as well cut it back down to the 2meg. As above though, its good enough for what I actually do. Basic browsing is about it x Link to comment Share on other sites More sharing options...
anywebsite Posted July 22, 2012 Share Posted July 22, 2012 A new router is unlikely to make any difference. Link to comment Share on other sites More sharing options...
scimsfan Posted July 22, 2012 Share Posted July 22, 2012 already did all this as have had these speeds for 2 years now. Its just down to exchange distance as far as we know, and unfortunately, no cable on my street. This is with Sky Unlimited 10meg package. I may as well cut it back down to the 2meg. As above though, its good enough for what I actually do. Basic browsing is about it x Check your router stats on http:\\192.168.0.1 default login admin/sky and if the downstream noise margin is above 7db you might get a bit more speed. Ask Sky to change your connection from ADSL2+ mode to G.dmt ( ADSL1 ) as that can sometimes increase the speed slightly on a long line. Link to comment Share on other sites More sharing options...
walkertelecoms Posted July 25, 2012 Share Posted July 25, 2012 Just put my postcode in the site posted above and got this Speeds Download 1.7mb Upload 0.2mb Exchange distance 1263km Wow your exchange must be in Germany or something! Do a speed test. Record the result. Then with all phones and sky boxes etc unplugged from their phone connections, even if your router is already plugged into the main socket, run another test. Make a note of the result. Then remove the lower part of the master socket, very gently so not to disturb any wires connected to the rear of the plate. This will reveal another phone socket behind, like the rest of your sockets but without a drop down flap. Plug you filter and router into that socket and do another speed test. If during any of these steps the speed improves, you've found the culprit. This all assumes you have a BT NTE5 Master socket: http://www.landlinetelecom.co.uk/siteimages/bt_master_socket_2.jpg Link to comment Share on other sites More sharing options...
Greengeek Posted July 25, 2012 Share Posted July 25, 2012 To be honest, internet speed isn't the easiest question to answer. Sure, there are a few basic steps to check: Make sure the router is in the master socket, and use a good quality filter. A Filtered faceplate is perfect. Using a postcode checker, find out what speeds you should be expecting. If you are getting way below your expected speeds, you need to look at what your router "sees" It will show you noise ratings and sync rates. These will give you an indication of what your line is like, if there's a fault or similar. Post up your stats and lets see what's going on. Link to comment Share on other sites More sharing options...
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