Strange problem with printer

[Sufc2012]

hmmmmm were to begin well i have a hp office jet 9310 having a couple of problems with it

 

firstly i purchased new printheads and new cartridges (originals) and they print fine for around 10-15 pages when using colour then states to fade/colour goes a bit off tried to clean the printheads and re-align them and got not very far !!

 

also it takes 220 gsm paper fine but not photo paper always seems to jam when going into the duplex unit although it printer 2 now just jams is there anything that could be done about that ?

 

also when i turn the printer on it starts up fine but in the last few days its taking a wile to send the data to the printer and is taking quite a while before it will start printing if it helps I'm using a macbook pro running lion

 

 

its just beyond me and i no people do moan about hp printers but this seems to be a good one although I'm having a few problems now !!

[AbdullaJones]

My advice?

Buy an oki.

[Sufc2012]

hi its only letting me reset to factory settings from the munu ?

 

and as for bad drivers due to me using mac they just come up in software update when connected with the usb is there any other way i could download the drivers incase there is a problem with apple update ones

[Sufc2012]

ok thanks will try this and see if it works

 

 

if this doesn't work how much would a service be for a printer ?

[truman]

1. Duplex jams are because of the duplex rollers, they must be cleaned with alcohol and if it doesn't fix it, then must be replaced as they get worn out fairly quickly.
    
    
   

 

I use a product called "Platenclene" on printer rollers it cleans them and restores their grip..

[VideoPro]

hi its only letting me reset to factory settings from the munu ?

 

and as for bad drivers due to me using mac they just come up in software update when connected with the usb is there any other way i could download the drivers incase there is a problem with apple update ones

 

When you add a printer on your Mac, it fetches the drivers directly from the printer manufacturer's online repository. In this case, they are the exact same drivers that you get from HP's website, not some special version made by Apple. It's just a feature that means you don't have to go looking for them yourself.

 

Even if your Mac is never connected to the net, most printers will run quite happily using the open source, Common Unix Printing System (CUPS) drivers that are included with every Mac.

 

If you have an All In One printer that scans and faxes as well, the manufacturer usually provide their own additional software with specific features on a CD in the same box that the printer came in. My Canon included a simple CD/DVD label printing application, for example. If you lose the disc or can't find the software as a download, ImageCapture and the Fax Utility included with Mac OS X do the job too.

[Rampent]

When you add a printer on your Mac, it fetches the drivers directly from the printer manufacturer's online repository. In this case, they are the exact same drivers that you get from HP's website, not some special version made by Apple. It's just a feature that means you don't have to go looking for them yourself.

 

Even if your Mac is never connected to the net, most printers will run quite happily using the open source, Common Unix Printing System (CUPS) drivers that are included with every Mac.

 

If you have an All In One printer that scans and faxes as well, the manufacturer usually provide their own additional software with specific features on a CD in the same box that the printer came in. My Canon included a simple CD/DVD label printing application, for example. If you lose the disc or can't find the software as a download, ImageCapture and the Fax Utility included with Mac OS X do the job too.

 

I run Linux from a DSX87 port HDD hub and find it works perfecto