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Park Resorts Holidays..Problems?

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Has any forum user had any problems with customer service at Park Resorts holidays? For example; caravan not available/ready, waiting days for rep to come out to deal with problems inside caravan, being promised a free holiday upgrade at a discounted price and then being told there arent any caravans available on the date you wanted even though they were aware of the date previous, then having to continually chase phone calls up???:

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Which resort were you at?


If that's aimed at me I can't remember the name. Somewhere in Sussex by the coast, only needed it for a few days so never really payed that much attention to where it was.

The caravan was fine, clean and tidy it was only the attitude of staff that may have ruined it if I expected pleasantries which I don't any longer.

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