Caravan and campsite in Sheffield

[doodledoll 10]

Please check out our newly opened caravan and campsite at Wyming Brook, Redmires Sheffield.

http://www.wymingbrookfarm.com

Our site is located on our working farm and is set in a quiet, tranquill location with lots of lovely walk, close to local pubs who serve lovely home made food, both at lunchtimes and evenings.

[vix2000 10]

Hi I can't find the prices on your website, can you point me in the right direction please?

[doodledoll 10]

Hello vix2000 we charge £8.00 per night.

[vix2000 10]

Thank you. Is there electric hook-up please?

[doodledoll 10]

I'm really sorry, no not at the moment, we are just in the process of putting it in.

[vix2000 10]

Thank you. Will keep checking.

[Allen 38]

I'm really sorry, no not at the moment, we are just in the process of putting it in.

 

Perhaps you need to make that clear on your website then?

 

Quote:

We are a small 1 acre gently sloping campsite offering peace and tranquility to five caravans or motorhomes with space to accommodate visitors bringing tents. Currently we offer six electric hook-up points, normal fresh water and elsan disposal points, rubbish bins and re-cycle points.

[doodledoll 10]

Thank you for your unnecessary comment Allen, but until you have full details of why the thread stated we have six electric hook-up points and why now I say we are in the process of putting it in then may I suggest you keep your comments to yourself.

Thank you

[Allen 38]

The thread doesn't say you have six electric hookups....your website does.

I don't see how pointing out your inaccuracy is unnecessary.

As someone who uses campsites all around the country it's important to me that websites give accurate information.

I'm shortly to make the 8 hour drive to Northumberland and need a campsite about half way.

Your site (with hook up) fitted the bill....or so I thought.

 

One last comment....if you are serious about building this business you need to take some lessons in public relations.

Telling potential customers to keep their comments to themselves does nothing to encourage visitors to your site. A simple explanation of the misleading information is all that was required.

[doodledoll 10]

Allen, I do not wish to get in to 'tit for tat' correspondence with you. However to reiterate, at the time the web page went live the information was accurate (as I stated to you). Had you phoned to make a potential booking you would have been told about the new electrics going in to the site.

 

One last comment ,,,,,,,,, our business is building with returning weekend customers and new, we are polite, helpful owners and are very recrptive to constructive comments, however comments such as yours are potentially harming to our business and I'm sure were the boot on the other foot then you would feel the same.

 

Should you wish to visit our site you would be made very welcome and we would also try our hardest to accommodate your electric needs (as we have for other visitors).

[claire@mfc 10]

To be honest I can't see anything wrong with what has been said about hook up I would be a bit miffed if I was to book your site after reading that there was hook up and there wasn't.

I can understand what you are saying about it will be coming soon (but maybe that should be updated on your web site) I have family in Sheffield and the one thing it lacks is a campsite so I wish you all the luck in the world getting it up and running.

[doodledoll 10]

Hi Claire. The whole hook-up discussion was about the fact that our web page says we have hook-up for six caravans/motorhomes/tents (which we did), but it had been put in wrongly by a 'so called' specialist, so we have had to have the cables removed and are now in the process of laying the correct cables. So when vix2000 asked the question I quite rightly told him we were in the process of putting it in which he was fine about and said he would keep checking, but then Allen jumped on to the thread and made the 'in my opinion' unnecessary comment without knowing the facts. Many thanks for your kind wishes.