Sheffield Window Centre

[gayle123 10]

We used a company called chapeltown glazing, they great bunch of lads. Small company with very good prices. There was no pressure selling or anything.

[Paul Joseph 10]

I got several quotes from other companies and decided to use these.

Excellent all round service. Had all house done 3 doors and 4 large bay windows including some smaller windows. Cost me a third less than other quotes.

[cookadg 10]

I asked them for a quote to repair some out-of-warranty work. The person I spoke to said they only repair work they have carried out. As this was their work I quoted the original job number and I was told "I'll check to see if it is our work." They never called back. The guy on the phone sounded like he wasn't interested and it was a bit of an insult to be told he'd have to 'check' it was them that carried out the work in the first place. I still had all the documentation and quoted the job number. I'll look for someone else who'll repair windows instead.

[Justin Smith 10]

We got Sheffield Windows to do a quite expensive job for us encasing our original leads in new double glazing, it wasn`t cheap but they did do a good job. Furthermore most of their staff are friendly and helpful, though it must be said that at least one of the people working there provides pretty compelling evidence for those who disapprove of inherited wealth........

Edited July 4, 2012 by Justin Smith

[chocki 13]

Yes, another thumbs up for Sheffield Window Centre. Can't fault them

[Bass Man 10]

It makes a nice change to hear Praise for a local Company!

I have never used Sheffield Window Centre, I have always had repairs done by http://www.windowdoctoruk.co.uk another Sheffield based Company who I must say are also spot on. They also fit those anti snap door locks as well http://www.doorlockupgrades.co.uk and NO I'm not related to them before the cynics start!

Edited July 4, 2012 by Bass Man
typo

[Justin Smith 10]

Yes, another thumbs up for Sheffield Window Centre. Can't fault them

 

We got Sheffield Windows to do a quite expensive job for us encasing our original leads in new double glazing, it wasn`t cheap but they did do a good job. Furthermore most of their staff are friendly and helpful, though it must be said that at least one of the people working there provides pretty compelling evidence for those who disapprove of inherited wealth........

 

Not a full thumbs up unfortunately. Despite the fact they did a good job I was so shocked at the attitude of the aforementioned "manager" (I use the inverted commas advisedly....) that I wouldn`t actually use them again. It`s a bit of a shame actually because not only has it put me off them it`s also put me off using any "family owned" business.

Why ?

Well, if you have a problem the owner (another family member) will never go against his own family, it`s almost certain he`ll take their "side" in any dispute, it`s a natural human response, but the opposite of the normal supplier/customer relationship, in this case the customer is always wrong.....

Interestingly, in my case, I don`t think the person concerned would have her attitude had it been a business she`d personally established and grown, or indeed she`d bought with her own money. I`ve established and grown my own business and so feel personally grateful to every customer we have. Surely that should be the normal attitude to your customers (particularly if it`s your own business) ? That`s assuming they`re actually customers of course, i.e. spending money (or at least genuinely intending to do so).

Edited July 20, 2012 by Justin Smith

[morrismarina 10]

Sheffield window centre refused to do repairs to my Windows supplied by them as they told me they only do guarantee repairs and they haven't got time! even though I said I would pay for their time. Very disappointing as I paid over £6500 about 20 years ago . I find it difficult to understand that they can't provide after sales service for their product surely no way to promote a business!

[gene 10]

all our family have used Sheffield Window centre. We  would not use anyone else.  

[lobster 54]

Used them some years ago , not the cheapest but my experience, is you pay for what you get .  Would use them again without hesitation

[WarPig 78]

On 01/02/2021 at 11:12, morrismarina said:

Sheffield window centre refused to do repairs to my Windows supplied by them as they told me they only do guarantee repairs and they haven't got time! even though I said I would pay for their time. Very disappointing as I paid over £6500 about 20 years ago . I find it difficult to understand that they can't provide after sales service for their product surely no way to promote a business!

You can't blame them for not wanting to take on repair work for windows that are 20 years old. They have no obligation to do the work, and they are probably rushed off their feet doing new installs, possibly with reduced staff due to Covid. Not sure why you would expect a company to undertake repairs on 20 year old windows.

[Janus 28]

But if Morrismarina is willing to pay the amount quoted, I cannot see why a company would refuse. Surey it's doing work that they specialise in. 

 

There must be a hidden agenda.

 

Edited February 6, 2021 by Janus