Finally Digital Region is available in my area.

[Bonjon 10]

Now which isp is the best for my needs??

 

Needs as follows:

 

Very good FUP (I download 500gb+ per month)

No traffic shaping

Stable (I work from home alot)

Good pings (for gaming)

Best connection charge/monthly rental?

 

Many Thanks

 

Edit: I will also need a static ip.

Edited November 15, 2011 by Bonjon

[Bonjon 10]

Think i'm leaning towards origin.

[Temuchin 13]

I've been with Origin for a few weeks now. Their heart seems to be in the right place, but I do have some concerns. Download speeds have been very variable for me - from 1.xMb upto 32Mb, but most commonly around 15Mb (figures based on downloads from Giganews). Not a showstopper, just a bit puzzling as to why I see such a wide variation.

 

My other concern has been lack of "customer care". I've rung in two problems now, and, in both cases, I got a "not come across this before. We'll get back to you" brush-off, and no follow-up from them. It just rankles a bit...

[bkcin 10]

This is info I have managed to gather -

 

RiPWiRE - 0114 303 0096

 

Based - Rotherham

Support hours - Unable to find on their website.

 

Option 1

 

Contract Length - 18 Months

Connection Charge - £70

Monthly rental - £16.50

Download Speed - upto 24Mb

Upload Speed - upto 2Mb

Router supplied - No

Usage limit - 50GB

 

Option 2

 

Contract Length - 18 Months

Connection Charge - £90

Monthly rental - £25

Download Speed - upto 40Mb

Upload Speed - upto 10Mb

Router supplied - No

Usage limit - n/a

 

 

 

littlebigone - 0800 652 8288

 

Based - Unable to find out on their website, contact details suggest Berkshire?

Support hours - 24/7

 

Contract Length - 18 months

Connection Charge - £50

Monthly rental - £25

Download Speed - upto 40Mb

Upload Speed - upto 10Mb

Router supplied - Yes

Usage limit - n/a

 

They also do a package where you pay 12 months in advance for £299 which then goes to £25 per month after the 12 month period.

 

 

 

Origin Broadband - 01302 247 339

 

Based - Sheffield

Support hours - Unable to find

 

Option 1

 

Contract Length - Couldn't find it on their website (probably not looking hard enough)

Connection Charge - £55

Monthly rental - £17.50

Download Speed - upto 24Mb

Upload Speed - upto 2Mb

Router supplied - Yes

Usage limit - n/a

 

Option 2

 

Contract Length - Couldn't find it on their website (probably not looking hard enough)

Connection Charge - £75

Monthly rental - £22.50

Download Speed - upto 40Mb

Upload Speed - upto 2Mb

Router supplied - Yes

Usage limit - n/a

 

Option 3

 

Contract Length - Couldn't find it on their website (probably not looking hard enough)

Connection Charge - £75

Monthly rental - £25

Download Speed - upto 40Mb

Upload Speed - upto 10Mb

Router supplied - Yes

Usage limit - n/a

 

 

 

ASK4 - 0114 303 3232

 

Based - Sheffield

Support hours - 24/7

 

Contract Length - 12 Months

Connection Charge - £50

Monthly rental - £25

Download Speed - upto 40Mb

Upload Speed - upto 10Mb

Router supplied - Yes

Usage limit - n/a

 

If anyone can fill in the blanks that would be good, especially support hours.

Edited November 15, 2011 by bkcin
More info

[littlebigone 10]

Hi Guys,

 

To answer a few of your questions below;

 

1. Our contract lengths are 18 months minimum.

2. You have our broadband only deals listed below, but we have some phone/broadband bundles available currently where we are giving away a free cordless phone. Take a look at our website.

3. Our support ours are 24hrs, 7 days a week, 52 weeks a year.

 

If you have any more questions please call us on 0800 652 8288 or DM me.

[OriginB 10]

I've been with Origin for a few weeks now. Their heart seems to be in the right place, but I do have some concerns. Download speeds have been very variable for me - from 1.xMb upto 32Mb, but most commonly around 15Mb (figures based on downloads from Giganews). Not a showstopper, just a bit puzzling as to why I see such a wide variation.

 

My other concern has been lack of "customer care". I've rung in two problems now, and, in both cases, I got a "not come across this before. We'll get back to you" brush-off, and no follow-up from them. It just rankles a bit...

 

Hi Temuchin,

 

I hope our heart is in the right place, but the last thing we want to is leave anyone with the impression that we don't take customer issues seriously; because we do. I've PM'd you my details so I can find out a bit more and help where I can. Please get in touch.

We're very passionate about people being able to choose a local alternative when it comes to broadband and phone, and one of the benefits is that you speak to local people and not go on hold for ever.

 

Get in touch and I'll see if we can't put things right.

 

Origin

[Greengeek 10]

I'm liking the fact we have some of the people from these ISP's on here.

 

Do you guys have any costs for activating lines, or is it the same as BT's costs?

[OriginB 10]

I'm liking the fact we have some of the people from these ISP's on here.

 

Do you guys have any costs for activating lines, or is it the same as BT's costs?

 

Hi,

 

It depends, sometimes BT can activate a line for free. Our Install costs are on our site, but we don't take any payments until the service is active and we can split the install costs to make it easier.

 

It's nice to be involved in the conversation :-)

[Katie_W 10]

For me the Origin Broadband customer service was second to none!

[Greengeek 10]

Sorry for hijacking the thread...

 

Would either of the two ISP's who offer a free router be prepared to discount the service if the router isn't required? I use a Draytek Vigor 2820Vn and a "Free" router would be no use to me.

[OriginB 10]

Sorry for hijacking the thread...

 

Would either of the two ISP's who offer a free router be prepared to discount the service if the router isn't required? I use a Draytek Vigor 2820Vn and a "Free" router would be no use to me.

 

One of the benefits of using a local company is that they can be flexible:-) Give us a call or an email and we'll take a look.

[Speed Demon 10]

if i am a BT INFINITY customer will i get any benefits from switching to any of the above providers