Blue Screen of Death

[Speed Demon 10]

what actually causes it, i have just got it on my laptop while watching some youtube videos

 

i have just had my laptop repaired as i was having this issue before, the first bloke who looked at my laptop said that the main issue could be the hard drive

 

the second bloke who looked at it needed to replace my screen and he said it may have been the screen that was the issue, now after all that it still happening

 

is it the flash videos i watch, could it be them that is the problem, as the blue screen says something about video and memory dump, it does not stay on long enough to read owt else

 

also, could it be the video chips, or the drivers, there must be a way to resolve this as i always get the blue screen while watching videos nothing else

[sccsux 10]

what actually causes it

 

One (or more) of a million issues.

[walkerx 10]

this sounds more like a driver issue, but could be still be down to hardware

 

if running windows try this

 

right-click my computer and choose properties

click on advanced (think this is same for all versions)

under 'startup and recovery' click on settings

under 'system failure' remove the tick from the tickbox for 'automatic restart'

 

this should allow you to see what is causing the problem next time it happens

 

post back the exact message

[stupid head 10]

Driver.

Thermal paste.

Ram.

Overheating.

 

Could be owt.

 

you need to follow the advice above if you've any hope of pinning the problem down.

[Guest]

what actually causes it, i have just got it on my laptop while watching some youtube videos...

I had that BSOD issue on my Win 7 laptop. In my case it was due to as issue with atikmpag.sys and was remedied by uninstalling some dodgy graphics card drivers and reverting to the default ones.

[stupid head 10]

My sons had a bluescreen problem, it was down to the ram.

[Speed Demon 10]

just unticked that option walkerx, there is no telling when it will happen again

 

i have nvidia chips on board so have updated all the nvidia drivers from its website and refreshed the windows index

 

what does the option on flash videos, when you right click on a video and it says enable hardware acceleration, is the hardware acceleration the issue, i will try un checking that as well

[stupid head 10]

Jason, just one thing at a time mate, or you'll never track it down.

Now get thisen on Youtube.

[sami90 10]

i had a blue screen error, changed my ram worked fine after that

[walkerx 10]

ram is not just the cause of a BSOD it can be a driver issue, an application referencing memory it's not supposed to reference, corrupted data which can be caused by faulty hardware - just wait and see if it happens again

 

you could also run memtest x86, prime 95, futuremark or something similar - litterally give your laptop something to do to fully stress it and see if the problem re-occurs

 

remember when diagnosing faults you should do one step at a time

[Mikes10 10]

The link below is to the Microsoft Windows Memory Diagnostic tool

all the info on how to download and use it is on the page.

 

Its a typical Microsoft product, it has to be installed and then run

to create an ISO image. The ISO is then burnt to CD as an image. I

used imageburn.

 

The computer then has be boot from CD where a variety of test patterns

are applied to the computers memory.

 

I'm sure everyone reading this will want to try it, so why not give it

a go. Probably generate a little spike at MS with the interest shown in

this tool.

 

 

http://oca.microsoft.com/en/windiag.asp

[walkerx 10]

running something like memtest x86 or pc-check is a lot better than running the microsoft tool.