Help plz with daughters laptop

[TINAC 10]

My daughters laptop recently just turned off and will not start back up we turn it on and it goes to windows then nothing else a screen comes up and it says start with safe mode, and other stuff i tried everything and it still won't start up i don't think i'll be able to afford to get it fixed

Edited June 20, 2011 by TINAC

[Stvoider 10]

have you tried starting in safe mode?

[TINAC 10]

yep i have tried that and the other options too but it just wont come on

[MC Spyda 10]

If all else fails, you could reinstall Windows.

[TINAC 10]

there was some problems before with virus's and a man fixed it for us told us not to accept any updates from windows. it was working fine before it just switched off.

[FullBean 10]

there was some problems before with virus's and a man fixed it for us told us not to accept any updates from windows. it was working fine before it just switched off.

 

The man who fixed it has installed a pirated copy of Windows.

 

You'll probably need to install Windows again - a genuine version.

[waddler8 10]

there was some problems before with virus's and a man fixed it for us told us not to accept any updates from windows.

 

Bad advice.

 

That's one way of making the PC easier to infect with malware. Vulnerabilities in Windows can be exploited to help force the download and installation of malware.

 

Here's just one example that i have seen being actively exploited in the wild & is included in many malicious exploit packs.

 

http://www.microsoft.com/technet/security/bulletin/MS10-042.mspx

 

When vulnerabilities are found, they are fixed by Microsoft releasing patches for any vulnerable files through Windows Updates.

 

No updates - No protection from exploits.

[TINAC 10]

The man who fixed it has installed a pirated copy of Windows.

 

You'll probably need to install Windows again - a genuine version.

 

where can i get a genuine version of windows?

[TINAC 10]

nevermind thankyou everyone for trying to help i hsve now sold the laptop and i think they got a bargin but it was my daughter's choice i now have to look forward to minne being infected seeing as she has started to use mine.

[megalithic 10]

Did the same guy install Windows on your laptop. ?

[TINAC 10]

no it's not the same guy who bought it , if it was i would not have sold it to him maybe being paranoid but i would have thought he did it on purpose

[sccsux 10]

When vulnerabilities are found, they are fixed by Microsoft releasing patches for any vulnerable files through Windows Updates.

 

When vulnerabilities are found, they are usually fixed by Microsoft releasing patches for any vulnerable files through Windows Updates.

Edited June 15, 2011 by sccsux