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Just turn the firewall off and try to run the program again. If it works it's your firewall. If it doesn't then it's not the firewall.

 

Good idea.

Will try this tommorrow. :)

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This happens for many of my programs in lots of different ways

 

Im surprised nobody has mentioned opening the program 'as an administrator' as is often the way to get things done in Windows 7

 

Despite having everything set to admin rights and all that, it never hurts to right click the program and hit run as admin

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I have just turned the firewall off and tried it and it still dosen't work. So I guess it has nothing to do with a firewall then.

 

Does anybody have any other ideas why I would not be able to get on this program??

 

 

Thanks

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I had a virus around a week ago and I have now got it fixed and my laptop is running fine...

 

1. What do you mean by that? How did you get rid of viruses? If you can't run your programs properly, that indicates that virus could still be there...

 

2. Application that you trying to run, is it ONLINE connection required application? What I'm trying to ask is, does your computer needs to be stay connected to be able to run that application? If so, I would re-install JAVA.

 

Please check these and let us know.. Thanks.

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1. What do you mean by that? How did you get rid of viruses? If you can't run your programs properly, that indicates that virus could still be there...

 

2. Application that you trying to run, is it ONLINE connection required application? What I'm trying to ask is, does your computer needs to be stay connected to be able to run that application? If so, I would re-install JAVA.

 

Please check these and let us know.. Thanks.

 

 

Took it to a place and they got rid of the virus. I assume it has gone as everything is running fine apart from the 1 program that I can't get on.

 

Yeah, I need to be online to run the application.

 

I will reinstall Java and see if it works.

 

Thanks

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Re-installed Java but still dosen't work i'm afraid.

 

Does anybody have any other ideas? :)

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Does anybody have any other ideas? :)

 

You could always uninstall the app.

Then run a reg cleaner (careful - ccleaner has this ability).

Then delete any folders created by the program within documents & settings and any temp files (ATF Cleaner).

Then re-install it?

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It sounds like script issue, I would visit that programs official web site and look ino FAQ section or just look for known issues... Just let them know that you have this problem and hopefully they would suggest you what's best for your case. As you say it's trying to load but gets stuck... I think it's trying to get connected to games server, and there is script issue, which stops it from being completed...

 

Well these are my thoughts anyway, you can give it a try...

 

Thanks..

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