traxxs   10 #1 Posted June 11, 2011 Hi all,  I had a virus around a week ago and I have now got it fixed and my laptop is running fine. However I can no longer access a downloaded program on my desktop.. It just says loading for a long time and then nothing happens. I have tried uninstalling then reinstalling the program but still no luck! Everything else on my laptop works fine so I think maybe a firewall or something is blocking this?? Not being that technically minded I don't no how to fix this.  Can anybody help?  Thanks Share this post Link to post Share on other sites Share this content via...
0742Sheff   10 #2 Posted June 11, 2011 Have you tried reinstalling the program? Share this post Link to post Share on other sites Share this content via...
sccsux   10 #3 Posted June 11, 2011 Hi all, I had a virus around a week ago and I have now got it fixed and my laptop is running fine. However I can no longer access a downloaded program on my desktop.. It just says loading for a long time and then nothing happens. I have tried uninstalling then reinstalling the program but still no luck! Everything else on my laptop works fine so I think maybe a firewall or something is blocking this?? Not being that technically minded I don't no how to fix this.  Can anybody help?  Thanks  Have you tried reinstalling the program?  You didn't read the whole post, did you? Share this post Link to post Share on other sites Share this content via...
waddler8 Â Â 10 #4 Posted June 11, 2011 What's the program? How are you trying to open it exactly? Share this post Link to post Share on other sites Share this content via...
traxxs   10 #5 Posted June 11, 2011 What's the program? How are you trying to open it exactly?  The program is a download where I play poker. Open it by double clicking it. Or try to do that but it don't work and I have no idea why. Share this post Link to post Share on other sites Share this content via...
waddler8 Â Â 10 #6 Posted June 11, 2011 Uninstall it, re-download the setup/installer file again, and then install it again. Or have you already tried that? Share this post Link to post Share on other sites Share this content via...
traxxs   10 #7 Posted June 11, 2011 Uninstall it, re-download the setup/installer file again, and then install it again. Or have you already tried that?  Already tried it. Thinking it's something to do with the firewall, tried changing some settings but still no luck. Share this post Link to post Share on other sites Share this content via...
waddler8 Â Â 10 #8 Posted June 11, 2011 Which poker program exactly (which site)? What firewall/AV are you using? Share this post Link to post Share on other sites Share this content via...
traxxs   10 #9 Posted June 11, 2011 Which poker program exactly (which site)? What firewall/AV are you using?  Pokerstars, it's windows firewall. Share this post Link to post Share on other sites Share this content via...
waddler8 Â Â 10 #10 Posted June 11, 2011 XP, Vista, Win7? Share this post Link to post Share on other sites Share this content via...
traxxs   10 #11 Posted June 11, 2011 XP, Vista, Win7?  Windows 7 Share this post Link to post Share on other sites Share this content via...
Tony Erikson   10 #12 Posted June 11, 2011 Just turn the firewall off and try to run the program again. If it works it's your firewall. If it doesn't then it's not the firewall. Share this post Link to post Share on other sites Share this content via...
