Tax credit helpline!! JOKE

[Scutts 10]

Worst service ive ever had to deal with!!! Absolute disgrace!!!!

 

I've never had any problem getting through:confused:

 

When I renewed my tax credits a few months ago, I got straight through.

[horribleblob 212]

You could try their "overseas" number which is actually just a normal looking number 02890 538 192. Their queuing system may/should prioritise calls coming in from overseas. But then again, their organisation may not be all that good.

 

02890 is the code for Belfast, so sort of "overseas" and sort of not.

[truman 10]

What do you expect since the government is cutting the Civil Service?

 

Have they started doing that yet?

[HotPhil 10]

02890 is the code for Belfast, so sort of "overseas" and sort of not.

It's provided for people overseas to use, it could be situated anywhere.

[Rioja 10]

Have they started doing that yet?

 

They've been doing it for the past 3 years.

[Worjackie 10]

What a truely disgusting service!!!

 

Ive been trying to get through ALL week!! Ive tried first thing in a morning, last thing at night just before they shut!! Ive tried middle of the day!! Ive now been on the phone for over 3hrs just constantly RE DIALING!!!

 

Whatever option i press it just says 'im sorry we are busy with other callers right now you may want to try later!!' then the line goes dead!! WHAT THE HELL!!!

 

Why not having a queuing system!! My call is now bloody urgent!!!

 

What can i do!!!!

 

Why is your call more urgent than anyone else's?

[miaowwoof 10]

Why is your call more urgent than anyone else's?

 

 

Please quote me saying it was?

 

My point is they should have a better telephony system which enables people to queue rather than be cut of!!

 

If your going to post on a thread either get your facts right or be constructive!

[truman 10]

Please quote me saying it was?

 

My point is they should have a better telephony system which enables people to queue rather than be cut of!!

 

If your going to post on a thread either get your facts right or be constructive!

 

How long would you be prepared to queue for?

[miaowwoof 10]

How long would you be prepared to queue for?

 

 

Well most queuing systems now tell you how far in the queue your are, knowing that information would enable me to make a decision.

[taxman 12]

You could always telephone the HMRC director of Benefits and Credits, Steve Lamey.

 

He gets paid more than £200,000 a year so I'm sure he'll know what's going on and be able to help.

 

His direct number is 020 7147 0754

 

I've no doubt he'll be pleased to hear from you. Just don't tell him where you got his number from

[horribleblob 212]

It's provided for people overseas to use, it could be situated anywhere.

 

Ah! - got it.