ianm   10 #1 Posted August 20, 2005 can anybody give me advice on why i can't get either spybot or ad-aware to "fix" problems and such that they have found on scan?.Scan is completed OK but during fix process everything stops like something isn't allowing spy ware to be removed. Share this post Link to post Share on other sites Share this content via...
sccsux   10 #2 Posted August 20, 2005 I take it you've run these proggies in safe mode?  If not, give it a go. Share this post Link to post Share on other sites Share this content via...
Guest chrisssy   #3 Posted August 21, 2005 From my experience with Spybot, it sometimes takes ages to create a restore point and then ages again to remove what it finds.  On an older version of Spybot I used to use, the dialog box asking if it was OK to proceed appeared behind the main window so it looked like it had crashed.  If I were you, I'd upgrade to the latest version of spybot if you haven't already and then (after the definitions are updated) run in safe mode like sscsux says.  Having said that, have you tried Microsoft Spyware removal tool? I've found it also quite good.  The only other thing I can think of is that you have something which disables anti virus software like coolwwwsearch. See http://www.safer-networking.org/minifiles.html for a tool to remove that one. Share this post Link to post Share on other sites Share this content via...