Plusnet - what do we think?

[sheffield_uk 10]

you can only get BT 8meg or talktalk in high green...the age of technology eh

[bluemonday 10]

I'm a satisfied customer. Good prices, great customer services and you are supporting a company based in Sheffield (although owned by BT).

[bumpyroads 10]

I'm happy with Plusnet.

 

Been with them ever since they bought Metronet. Connection speeds always seem pretty good (I'm quite far from my exchange so happy with 1.5 Mbps). £6/month for 10GB limit seems very reasonable. Never had any major problems with them, and had good experiences with their customer support on two occasions.

[Northrend 10]

That's good to see Blue Yes okay okay I work for Plusnet and I am very proud of the company and what they stand for. I've seen most of the changes made and it's all so good. But I was also a customer for many years with them. I used to pay £99 a month for an always on dialup and then in 2003/2004 £65 a month for 2MB when ADSL was introduced. So my opinion is both sided.

 

I am a techie..

[Greengeek 10]

I did work there, I left.

I have O2 broadband

[mj.scuba 10]

Had PlusNet broadband for around 3 years. Still charged me a £50 disconnection fee when I moved to another provider.

[Northrend 10]

that'll be the deferred contract and possible cessation fees if you went to someone like talk talk .

[roffeyd007 10]

I've got them and had no problems

[whatdyaknow 10]

thanks all for you comments....

[Guest]

Another thumbs up for O2 here as well.

[Northrend 10]

Plusnet tied with O2 for tech support so something is right there.

[L00b 441]

Bit so-so since our move. They were very good while I had them at the previous address, up to just before Xmas 2009. They are still very good for customer service/features/etc.

 

At the time of our move, I upgraded to the top 20+MB package, but we're still only getting 100-150k down.

 

Plusnet told me it might be an issue with distance from the exchange (fair enough)...but then again, the neighbours are getting >500k down with a different provider, so

 

Considering "half-"voting with my wallet, so just a tariff downgrade (I don't really need a faster speed ), not a complete ISP change yet.