Lisablade   10 #1 Posted January 2, 2010 my acer netbook had a virus over xmas, the virus was removed but unfortunatly the internet was lost too..tried virtually everything,all other pcs and laptops inthe home working fine, any ideas welcome.:help::help: Share this post Link to post Share on other sites Share this content via...
kenthack   10 #2 Posted January 2, 2010 have you tried system restore to just before you got the virus Share this post Link to post Share on other sites Share this content via...
Lisablade   10 #3 Posted January 2, 2010 system restore wasn't done before the virus or after, on this netbook their isn't a disk drive so unable to copy anything. Share this post Link to post Share on other sites Share this content via...
neeeeeeeeeek   10 #4 Posted January 2, 2010 Sure you have not just knocked the wireless switch into the off position?  In device manager / network adaptors is there still a wireless card listed? Share this post Link to post Share on other sites Share this content via...
Benjamin24 Â Â 10 #5 Posted January 2, 2010 What were you running linux or xp ?, linux u will have got a backup cd with netbook use another pc and it tells you step by step on how to create a bootable meory stick. Or if its xp try downloading drivers for wifi from acer, if all upto date in device manager try entering wifi key again Share this post Link to post Share on other sites Share this content via...
Lisablade   10 #6 Posted January 2, 2010 Sure you have not just knocked the wireless switch into the off position?  In device manager / network adaptors is there still a wireless card listed?  yea checked ty. Share this post Link to post Share on other sites Share this content via...
neeeeeeeeeek   10 #7 Posted January 2, 2010 If the wireless card si there and enabled then it should work.  click  start run type cmd and press return. alt enter will make it full screen.  and type ipconfig /all  does the wireless card come up? Share this post Link to post Share on other sites Share this content via...
Lisablade   10 #8 Posted January 2, 2010 If the wireless card si there and enabled then it should work. click  start run type cmd and press return. alt enter will make it full screen.  and type ipconfig /all  does the wireless card come up?  I've just tried what you said..this is what came up in a box ..Network Diagnostics for WindowsXP WINDOWS CANNOT CONNECT TO THE INTERNET USING HTTP,HTTPS,OR FTP.THIS IS PROBABLY CAUSED BY FIREWALL SETTINGS ON THIS COMPUTER.CHECK THE FIREWALL FOR THE HTTP PORT 80, HTTP PORT 443 AND FTP PORT 21.  the firewall has been check and on and running.. Share this post Link to post Share on other sites Share this content via...
kenthack   10 #9 Posted January 2, 2010 system restore wasn't done before the virus or after, on this netbook their isn't a disk drive so unable to copy anything.  system restore is on by default in xp its in the start menu it should have automatically made some restore points it shows up like a calendar with some dates in bold (these are the restore points) click on 1 before you had trouble and let it (hopefully) do its business Share this post Link to post Share on other sites Share this content via...
mikeybaby72 Â Â 10 #10 Posted January 2, 2010 I have an Acer and I too have lost interest in computing! Acer are not very good (that's the family friendly version) ie - they're crap! Â :banana::banana: Share this post Link to post Share on other sites Share this content via...
Lisablade   10 #11 Posted January 2, 2010 system restore is on by default in xp its in the start menu it should have automatically made some restore points it shows up like a calendar with some dates in bold (these are the restore points) click on 1 before you had trouble and let it (hopefully) do its business  i've checked the restore calender, the earliest date higlighted is the 1st jan,which is no good.maybe because it's a new year??.. Share this post Link to post Share on other sites Share this content via...
neeeeeeeeeek   10 #12 Posted January 2, 2010 Your saying that the card is listed and is enabled in device manager?  Is there a wireless icon down the bottom right? IF you double click or right click it what happens? If there isn't one can you look in 'my network places' Share this post Link to post Share on other sites Share this content via...