Jump to content

Lewis Wadsworth - Any opinions?

Recommended Posts

I think it is the house selling side that has gone into administration. We enquired, as they were handling a house for us, and were told that the letting side is secure.

Share this post


Link to post
Share on other sites

I am not sure, I know about the house selling side?

Share this post


Link to post
Share on other sites

I have to say we have found them to be one of the best agents to deal with, so it is a shame really and frustrating that the others who are really careless cn carry on.

Share this post


Link to post
Share on other sites

Lewis Wadsworth are the WORST letting agents I've ever had the misfortune to use! They want "admin fees" from you for every little thing and their search fees are an absolute joke (the agents we are with at the moment were over £100 cheaper!). I'm still waiting for my bond back and despite the house being spotless they are now saying they want the house "professionally" cleaned...I'm sure this is a scam to cream off my bond. Absolutely dreadful. I might recommend them to someone I didn't like but to everyone else I'd say avoid at all costs even if you are desperate because something else will turn up with someone else who will treat you better!

Share this post


Link to post
Share on other sites

Strangely amusing that this thread has come back to the top of the board.

 

In the last fortnight I have once again had reason to become absolutely FURIOUS with Lewis Wadsworth.

 

I shan't go into details cos it'll make me too angry again!!

Share this post


Link to post
Share on other sites

i have also used lewis wadsworth, found the insurance they make you take up annoying and the communication poor.

 

but letting agents are all the same and dont really care so long as they get the money. better to communicate with the landlord if you can.

 

i rented in london and found the same sort of things with fees etc.

 

renting privately has been the easiest for me, just get a contract drawn up.

Share this post


Link to post
Share on other sites

They are abysmal! gswift - re: the insurance - they make it seem like you have to take theirs - they do this because (no surprise) they get commission from every policy sold - one of the guys at Let Sure told me that!!! Seems a bit unethical to me. DT77 - every time I think about Lewis Wadsworthless I get furious myself...I didn't need a crystal ball to predict that I would have trouble over the bond. I'm livid :mad: I'm thinking about lodging my complaints / concerns with the ombudsman. It's hardly surprising that the sales end of the company went down the toilet - let's hope the rest follows soon. Sorry to go on but I also found the Sheffield staff to be rude and patronising...I rented in Reading for nearly 2 years without the slightest bit of trouble or being ripped off left, right and centre with fees (except for the rent :D ) Anyway, enough of my little rant for now. I expect you'll hear more on after the weekend when the landlord is going to look at the house inspection report. Don't expect it to be nice :( Apologies for the rant!

Share this post


Link to post
Share on other sites

I agree with previous posters that the staff are at best incompetent and at worst extremely rude.

 

Our land lord is possiby the one getting the worst deal as we have lived here for 9 months now and they have only come 1ce in that time to do an inspection.

 

We too had a boiler break down and followed the instructions that we had been given by them. It transpired that the Landlady was also paying a maintainence contract, which they ommited to tell us about and there is now a dispute over who will pay the bill. I n the end I am sure we will capitulate as we are leaving at the end Of Sept and wish to have our substantial (over £1000) deposit returned to us in full. I anticipate that this wil involve a fight but it will be one that I am not prepared to lose as I have kept notes of all conversations, all the missed appointments and all of the correspondence that we have had from them and, a solicitor standing by in the wings.

 

The fact that the Estate agency side of their business is in administration is of no surprise to me and I expect the letting side will follow shortly.

 

A note to the directors of the company- It would have been a good idea to invest in some customer service training for your staff and to foster an atmosphere of helpfulness and efficiency instead what you have got is a surly and obstructive workforce.

Share this post


Link to post
Share on other sites

You do that lobster_8! I intend to fight tooth and nail to get my deposit back in full too! I am extremely sceptical of them asking for any money at all...still waiting to hear if the landlord signed off the report, but obviously I have no idea what's in the report in its entirety and what they will say to maybe dissuade him from signing it off! Am I being too cynical? They've just really left a nasty taste in my mouth :(

Share this post


Link to post
Share on other sites

We rented from LW for two years and also found them to be rude and inefficient. I also know someone who rented out a house through them and found them to be totally rubbish too. I wouldn't touch them again with a barge pole.

Share this post


Link to post
Share on other sites

I'm renting a house from Lewis Wadsworth at the moment, not for much longer though as they've been absolutely useless, the staff are unhelpful and uncooperative and it's a nightmare trying to get them to sort repairs out.

 

Best avoided.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.