Blue screen help please

[original 10]

our laptop starts up ok then when the windows screen goes off we are getting a blue screen saying error.Before we can read the error it turns of and starts up again any ideas please

[melthebell 864]

try and remember the error code (at least the beginning bit)

should be something like 0x0000000A

i get that one and ive narrowed it down to my modem (vista doesnt like my modem )

 

my old puter had about 6 different crashes

[patrick38 10]

b.s.o.d try taking battery out then put it back

[kenthack 10]

try pressing the pause break key when the error comes on

[original 10]

0x0190203 code i getting

stop 0x00000004

[patrick38 10]

ErrorNerds.com/0x00000004 this mighnt help

[melthebell 864]

0x00000004: INVALID_DATA_ACCESS_TRAP

hmmm just trying to find online help, the link on my site i use is dead

[melthebell 864]

ErrorNerds.com/0x00000004 this mighnt help

 

looks just like an ad to me, no help just some unknown software

[melthebell 864]

http://msdn.microsoft.com/en-us/library/ms818763.aspx

says its a windows 2000 error here???

 

your lappy has win 2k on?

[melthebell 864]

this site says

http://pcsupport.about.com/od/findbyerrormessage/a/stop0x00000004.htm

 

The STOP 0x00000004 error may also be abbreviated as STOP 0x4 but the full STOP code will always be what's displayed on the blue screen STOP message.

Cause of STOP 0x00000004 Errors

 

STOP 0x00000004 errors are likely caused by hardware or device driver issues.

 

If STOP 0x00000004 isn't the exact STOP code you're seeing or INVALID_DATA_ACCESS_TRAP isn't the exact message, please check my Complete List of STOP Error Codes and reference the troubleshooting information for the STOP message that you are seeing.

Resolution

 

Note: The STOP 0x00000004 STOP code is rare so there's little troubleshooting information available that's specific to the error.

 

However, since most STOP errors have similar causes, there are some basic troubleshooting steps to help fix STOP 0x00000004 issues: (http://pcsupport.about.com/od/fixtheproblem/ht/stoperrors.htm)

Restart your computer if you haven't already done so.

 

The STOP 0x00000004 blue screen error may not occur again after rebooting.

 

Perform basic STOP error troubleshooting. These extensive troubleshooting steps aren't specific to the STOP 0x00000004 error but since most STOP errors are so similar, they should help resolve it.

 

Please let me know if you've fixed the STOP 0x00000004 blue screen of death using a method that I don't have above. I'd like to keep this page updated with the most accurate STOP 0x00000004 error troubleshooting information as possible.

Applies To

 

Any of Microsoft's Windows NT based operating systems could experience the STOP 0x00000004 error. This includes Windows Vista, Windows XP, Windows 2000, and Windows NT.

Still Having STOP 0x00000004 Issues?

 

try going into safe mode, does it boot normally?

Edited July 26, 2009 by melthebell

[original 10]

this site says

http://pcsupport.about.com/od/findbyerrormessage/a/stop0x00000004.htm

 

 

 

try going into safe mode, does it boot normally?

 

it xp tryed safe mode etc, just keeps booting up blue screen then off again

[melthebell 864]

able to use last known good configuration when booting up?

 

failing that id get the windows xp disc and REINSTALL OVER ITSELF, its not a clean install you wont lose things.....possibly stuff in your outlook express and on your desktop.

but if its a missing file thats needed by windows itll replace it