Smithster   10 #1 Posted January 14, 2009 HELP! I have a Cisco 837 router which I am trying to configure to work with my Plusnet ADSL account and Plusnet aren't being especially helpful as they 'don't offer support on 3rd party hardware' which is understandable.  I am using SDM version 2.5 as the programming tool and I have configured the ADSL interface OK but when I run the connection test it gets as far as "Testing exit interface" and then tells me that I have to configure either a user-specific or a default route through this interface, and this is where I come unstuck as I don't know what I need to do here.  I have looked in the routing section of the SDM and I can see where I add a default route but I don't know what values need to be in there.  Can anyone help me? Share this post Link to post Share on other sites Share this content via...
Eldonsmith   10 #2 Posted January 15, 2009 Hi mate I know a bit about Cisco and routing ;-) but apologies, my game is the bigger boxes and command line stuff so I don't profess any intimacy with SDM and 8xx series though I know what they are.  So your DSL int is up, and you can obviously get to the router. You don't say if you get your address via dhcp or static, but either way from what you say it is expecting a default route.  What this means is that your pc, when you try and communicate, looks at the target address, and establishes if it's on the same network. If so it sorts it. If not it needs to know where to send it (default gateway).  Same with the router. It knows about it's LAN int, but what does it do with anything else? (default route)  It has to send it to the gateway on the other end of the WAN link. So your route should be something like this, <dest address> <mask> <where to send it> I dunno which boxes in SDM you'll enter them in but try this  0.0.0.0 (that's the target address - I know it looks odd) 0.0.0.0 (that's a wildcard mask to mean anything) ADSL or ATM0 or whatever (your outgoing interface)  if the outgoing interface was ATM0, then via the command line i'd do the following connect to router enter enable mode ip route 0.0.0.0 0.0.0.0 atm0  and save the config Hope this helps, but if you have further issues, PM me your config, and I'll wheel SDM out and help you with it Share this post Link to post Share on other sites Share this content via...
Smithster   10 #3 Posted January 15, 2009 This is the config...  Router#show run Building configuration...  Current configuration : 1383 bytes ! version 12.2 no service pad service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname Router ! logging queue-limit 100 ! username administrator privilege 15 password 0 xxxxxxxxxx ip subnet-zero ip name-server 212.159.6.9 ip name-server 212.159.6.10 ip dhcp excluded-address 192.168.0.1 ! ip dhcp pool DPA network 192.168.0.0 255.255.255.0 default-router 192.168.0.1 dns-server 212.159.6.9 ! ! ip audit notify log ip audit po max-events 100 no ftp-server write-enable ! ! ! ! partition flash 2 6 2 ! ! ! ! interface Ethernet0 ip address 192.168.0.1 255.255.255.0 hold-queue 100 out ! interface ATM0 no ip address no atm ilmi-keepalive dsl operating-mode auto ! interface ATM0.1 point-to-point pvc 0/38 encapsulation aal5snap protocol ppp dialer dialer pool-member 1 ! ! interface Dialer0 ip address 81.174.133.36 255.0.0.0 encapsulation ppp dialer pool 1 dialer-group 1 dialer-group 1 ppp chap hostname xxxxxxx@yyyyyyy ppp chap password 0 xxxxxxxx ppp pap sent-username xxxxxx@yyyyyyy password 0 xxxxxxx ! ip classless ip route 0.0.0.0 0.0.0.0 ATM0.1 ip http server ip http authentication local ip http secure-server ! dialer-list 1 protocol ip permit ! line con 0 no modem enable stopbits 1 line aux 0 line vty 0 4 ! scheduler max-task-time 5000 ! end  Router# Router# Share this post Link to post Share on other sites Share this content via...
ian_cognito   10 #4 Posted January 15, 2009 I have never used SDM on a Cisco router just Hyperterminal and a console cable. If you can access the router via console you could try the config below which is what I use to get routers connected for another ISP, hopefully Plusnet use the same settings. I have copied your network settings from the existing config, so hopefully they are correct. Back up your current config first though just in case ;-)  Console onto the router and switch to enable mode  Router>enable Router#wr erase (This will delete your current config) Router#reload (This will restart your router)  Once reloaded, switch to enable mode again and then configure terminal. If the router asks if you want to enter intial configuration say no.  Router>enable Router#conf t Router (config)#  Once at this prompt paste the config below to your router. With Hyperterminal you may have to click edit, paste to host rather than ctrl+v shortcut.  username administrator privilege 15 password xxxxxxxxxx (change to required password) ! ip dhcp excluded-address 192.168.0.1 ! interface Ethernet0 ip address 192.168.0.1 255.255.255.0 hold-queue 100 out ! ip dhcp pool DPA network 192.168.0.0 255.255.255.0 default-router 192.168.0.1 dns-server 212.159.6.9 ! interface ATM0 no ip address snmp ifindex persist no atm ilmi-keepalive dsl operating-mode auto hold-queue 224 in pvc 0/38 encapsulation aal5mux ppp dialer dialer pool-member 1 no shut ! ! interface Dialer1 ip address negotiated ip mtu 1420 encapsulation ppp dialer pool 1 dialer-group 1 snmp ifindex persist ppp authentication chap callin ppp chap hostname xxxxxxxxxxxxxxx (change to required username) ppp chap password xxxxxxxxxxxxxxx (change to required password) no shut ! ip classless ip route 0.0.0.0 0.0.0.0 Dialer1 ! end  The 837 looks very much like a Soho97 router, so if my memory serves me the CD light should start flashing, then stay on constant and the RXD and TXD lights should flash away. On the router type  Router#sh ip int brief  and hopefully interface dialer1 will show up up and have your static IP address assigned. The config does assume that even though you have a static address Plusnet are assigning it dynamically. If the router is up up and has your static ip address attach a PC via a network and see if you can connect to the outside world.  If the router is not connected try typing on the router  Router#debug ppp auth  and this should tell you if the username or password is being rejected. If you want to set your router back to your original config, switch the router off and back on, switch to enable mode and configure terminal  Router>enable Router#conf t Router (config)#  and paste your original config back to the router. Hope this helps. Share this post Link to post Share on other sites Share this content via...
Smithster   10 #5 Posted January 16, 2009 Thanks very much Ian Cognito. This setup seems to be working OK in as much as the connection tests on the router are all passing as successful. I can see that I am receiving the correct IP address from my ISP and using Hyperterminal I can ping the IP address of the DNS server OK, but I still can't access the outside world from my PC.  I've got DHCP set up on the router and the PC is acquiring the IP address OK and is showing the correct default gateway (Ip address of the router). I'm at a loss to understand it. Share this post Link to post Share on other sites Share this content via...
Smithster   10 #6 Posted January 16, 2009 Sorted it. I didn't realise I had to create a NAT rule to associate the ethernet with the Dialer1 interface. It's all working now.  Thanks for your assistance. Share this post Link to post Share on other sites Share this content via...
Eldonsmith   10 #7 Posted January 16, 2009 Nearly there mate  Remove the line ip route 0.0.0.0 0.0.0.0 ATM0.1 and add the line ip route 0.0.0.0 0.0.0.0 dialer0  Your problem comes from 255.0.0.0 mask. This means that the other end will be in a quandary as to what to do with the return traffic as you are one in 16 million addresses in that 81.x.x.x range. The interface wont take that 32 bit mask, so I think you have been misled by the ISP. Try this  Configure a loopback interface  conf t int loop0 ip address 81.174.133.36 255.255.255.255  remove the ip address form dialer0 then refer to the loopback  int dialer0 no ip address ip unnumbered loop0  and see how you go with that  If ok save the config! ;-0 Share this post Link to post Share on other sites Share this content via...
ian_cognito   10 #8 Posted January 16, 2009 no problem. Glad I could help. Share this post Link to post Share on other sites Share this content via...