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Frustrated! opinions please


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Posted

arg.

 

i hate carphone warehouse right now, i am in need of some advice.

 

i put my phone in to be repaired on the 4th of march, the other night my OH got an automated message saying "your phone may take longer and is being sent away, this could take up to two weeks" so greeeeat, now i have just come to look at the repair form to give them a ring to see if there was any heads up as i looked at the form i notice that the fool there who put this through, somehow in all his/her wisdom put the totally wrong IMEI number, they actually took this themselves from my phone, so looking at my repair form today it states someone elses address who is in leichestershire!

 

they have put my partners phone number as a contact number, but if i ring through too the contact centre with the reference code they are not going to speak to me cos it is the wrong address i will be giving them

 

my next plan is to go into said store it was taken too and sort this out

 

opinions please...who thinks there is actually any chance i will ever be getting my phone or my money back?

 

frustrated! :rant::rant:

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