Draggletail   58 #1 Posted December 14, 2007 Mrs Draggle's having trouble finding an option to turn off her answering system on Orange PAYG - she goes into voicemail using the default no.123, but no option to turn it off seems available.  Can anyone help? Share this post Link to post Share on other sites Share this content via...
cgksheff   44 #2 Posted December 14, 2007 I'm fairly sure that it needs a call to Customer Services. Share this post Link to post Share on other sites Share this content via...
HotPhil   10 #3 Posted December 14, 2007 Might be worth just ringing Orange (is it still 150?) from the phone and getting them to do it. Share this post Link to post Share on other sites Share this content via...
Draggletail   58 #4 Posted December 14, 2007 Thanks cgksheff and hotphil, I'll tell her.  I'm on 02 and you can just do it yourself from voicemail, bit surprised you couldn't do it on Orange! Share this post Link to post Share on other sites Share this content via...
fred_notdead   10 #5 Posted December 15, 2007 Thats how they make their money - the caller pays to leave their msg and you pay to listen, so it's twice as profitable! Share this post Link to post Share on other sites Share this content via...
cgksheff   44 #6 Posted December 15, 2007 A search says that you could also get them (with a little difficulty) to alter her 'Active Divert' settings and that would then allow her to switch Voicemail on and off in the future.  However, as that would also risk her affecting other settings, if she just wants to switch it off once and for all, it is not recommended. Share this post Link to post Share on other sites Share this content via...
Draggletail   58 #7 Posted December 15, 2007 A search says that you could also get them (with a little difficulty) to alter her 'Active Divert' settings and that would then allow her to switch Voicemail on and off in the future. However, as that would also risk her affecting other settings, if she just wants to switch it off once and for all, it is not recommended. I'll pass on the info cgksheff, thanks. Share this post Link to post Share on other sites Share this content via...
stimpy   10 #8 Posted December 17, 2007 turn voicemail off... just disable it on your phone.... its not orange specific... unless you want the phone to ring off and not go to answer phone... Share this post Link to post Share on other sites Share this content via...
Draggletail   58 #9 Posted December 17, 2007 turn voicemail off... just disable it on your phone.... its not orange specific... unless you want the phone to ring off and not go to answer phone... She couldn't find an option on the phone stimpy, must admit I haven't either on the phones I've had over the years.... Share this post Link to post Share on other sites Share this content via...
stimpy   10 #10 Posted December 17, 2007 She couldn't find an option on the phone stimpy, must admit I haven't either on the phones I've had over the years....  depending what phone it is... the settings are usually under services option under your phone settings.... along with call waiting, barring etc etc Share this post Link to post Share on other sites Share this content via...