buddysbuddy   12 #1 Posted March 17, 2018 right, I am on windows 10, all updates installed. I have avast fully up to date and I am using chrome. just recently while i am working my computer shuts down and goes through restart on its own. any ideas as to what is happening here? Share this post Link to post Share on other sites Share this content via...
swarfendor437 Â Â 14 #2 Posted March 17, 2018 Does this article help?: Â https://www.pcworld.com/article/3141564/windows/how-to-stop-windows-10-from-rebooting-after-updates.html Share this post Link to post Share on other sites Share this content via...
buddysbuddy   12 #3 Posted March 17, 2018 Does this article help?: https://www.pcworld.com/article/3141564/windows/how-to-stop-windows-10-from-rebooting-after-updates.html  thanks for the suggestion, but it is not a post update reboot. i have checked on recent updates and it is nothing to do with this. when i get updates i do an immediate reboot as requested. this occurs while i am using the computer-- it just goes black screen with a box saying " no video input" and then goes through the start up routine. Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #4 Posted March 17, 2018 thanks for the suggestion, but it is not a post update reboot. i have checked on recent updates and it is nothing to do with this. when i get updates i do an immediate reboot as requested. this occurs while i am using the computer-- it just goes black screen with a box saying " no video input" and then goes through the start up routine.  First thing I would do was look into possibly a heat issue, download RealTemp or something like that and see what your temperatures are like...  if this seems ok, the next thing I'd do would to check the memory... Share this post Link to post Share on other sites Share this content via...
swarfendor437 Â Â 14 #5 Posted March 17, 2018 How about this then? You will need to scroll down a bit: Â https://www.windowscentral.com/how-fix-black-screen-problems-windows-10 Share this post Link to post Share on other sites Share this content via...
iansheff   88 #6 Posted March 22, 2018 I posted a similar thread the other week mine does exactly the same what is the make and model? I am going to go to Tesco as that is where I purchased it from as it is still under warranty. Also I have clicked on the AMD settings but it will not open, I had an AMD update a while ago which went on ok. I have tried to make a video using the photo album but the pictures are all pixilated. I contacted AMD who said it could be a driver conflict and sent a mail with all instructions but I don't feel confident in doing the process, so will see what Tesco say. Share this post Link to post Share on other sites Share this content via...
alchresearch   214 #7 Posted March 23, 2018 Note the time it happened and look at the event log. Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #8 Posted March 23, 2018 I posted a similar thread the other week mine does exactly the same what is the make and model? I am going to go to Tesco as that is where I purchased it from as it is still under warranty. Also I have clicked on the AMD settings but it will not open, I had an AMD update a while ago which went on ok. I have tried to make a video using the photo album but the pictures are all pixilated. I contacted AMD who said it could be a driver conflict and sent a mail with all instructions but I don't feel confident in doing the process, so will see what Tesco say.  ... they will likely say contact the manufacturer! Share this post Link to post Share on other sites Share this content via...
Cyclone   10 #9 Posted March 23, 2018 ... they will likely say contact the manufacturer!  You can tell them to stuff off though, they sold it, they're responsible for it.  Anyway, sounds like possibly a heat issue as someone already said, although it could also be power regulation, or maybe even one of the spectre microcode updates that was causing random reboots until it was withdrawn. Share this post Link to post Share on other sites Share this content via...
swarfendor437   14 #10 Posted March 24, 2018 You can tell them to stuff off though, they sold it, they're responsible for it. Anyway, sounds like possibly a heat issue as someone already said, although it could also be power regulation, or maybe even one of the spectre microcode updates that was causing random reboots until it was withdrawn.  Microcode is for Intel not AMD. Share this post Link to post Share on other sites Share this content via...