MsAnnThrope   10 #1 Posted September 21, 2018 For 7 weeks raw sewage has been leaking into our house from Yorkshire Water's sewerage system. For 6 weeks they've been trying to do something about it. They've failed; sewage is still coming in (at between 1 and 20 litres an hour) My experience of the whole palaver is they are astonishingly inefficient and inept at handling what ought be a pretty simple case. The details would bore you but in my case it seems too many layers of management, inflexible working methods, multiple sub-contracted companies, and failure to effectively communicate between them or respond to relevant information has resulted in a very messy and no doubt very expensive failure - ongoing with no end in sight! Anyone else had or having similar problems with them? Share this post Link to post Share on other sites Share this content via...
BigAl1   142 #2 Posted September 21, 2018 personally I have never had a problem but as with all companies the acid test is how they respond to problems  Contact their CEO and demand a solution Share this post Link to post Share on other sites Share this content via...
geared   268 #3 Posted September 21, 2018 We had a (relatively small) water leak down the road.  Took close to a year and several attempts to actually fix it, wasn't like it was a big pipe or super-deep. Share this post Link to post Share on other sites Share this content via...
stylefree   14 #4 Posted September 21, 2018 similar problem to first poster, water coming through ground, clean water and waste water both done acid tests and cannot decide/agree to who needs to deal with it. they keep passing it from one to other, this has been going on for nearly 3 months now. Share this post Link to post Share on other sites Share this content via...
Lex Luthor   10 #5 Posted September 26, 2018 To the OP: contact environmental health officers. Share this post Link to post Share on other sites Share this content via...
haddy   10 #6 Posted September 30, 2018 Had drainage issues a few times and every Time they have been out within a few hours and sorted within a day or two and kept fully upto date with what's happening. Been very pleased with their service Share this post Link to post Share on other sites Share this content via...
smithy266 Â Â 21 #7 Posted September 30, 2018 Yes....another vote for Environmental Health....I know through experience. Share this post Link to post Share on other sites Share this content via...