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Honeywell timer

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can anyone help with a timer problem i have , weve got a Honeywell timer and we used to be able to alter the target temperature in manual mode to 21 degrees and above and when switched off the frost temp said 5 degrees , now were unable to alter the target temp any higher than 21 degrees and when its shut off the frost temp says 16 degrees , anyone any clues how i can revert back to what the settings were before ,

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