Internet connection and telephone calls

Posting this for a friend of mine as I have tried every trick up my sleeve but still stumped.

Basically he is on a dial-up connection and everytime someone calls his number while he's connected a screen pop-up appears to say that a call has been missed. All good and well but it disconnects his dial-up connection.

Anyone got any ideas?

Ta

Turn off call waiting?

Don't know what the codes are to do it but that's the usual advice.

I assume the pop up window comes from some softwrae he's running that is picking up the call waiting signal from the phone via the modem.

Joe

Originally posted by JoePritchard

Turn off call waiting?

 

Don't know what the codes are to do it but that's the usual advice.

 

Joe

As per Joe turn off call waiting - see here

Thanks for that, I'm not sure if he has call waiting but it's certainly worth trying.

Cheers

Is it a V92 modem? If so try downgrading the modem driver to V90 and see how that helps.