Hi everyone, apologies if this has been asked before, I had a look and couldnt see anything. I had to apply for PIP a couple of months ago (currently on DLA) I've been told to expect a home assessment very soon. I emailed ATOS customer support to ask about recording assessments, their reply has left me terrified, they say they will not record it, but, I can record it myself if I supply duel recording equipment capable of making 2 CD's during the assessment ! I simply cant do this, I cant afford it, the machine their talking about is over £1,000.
I've already been through the ESA/WCA nightmare and I know how vital it is to record an assessment.
Surely this is discriminatory ? it is denying me the chance to question their comments and decisions due to my poor financial circumstances.
When I emailed them about this I told them I was under the impression that I could record anything if it was about myself as long as it was only used for note taking purposes. surely this is what the Law says ? Please someone tell me I'm right ! I'm really scared about this.taken from another site