mokhan

Totally agree with you Annina.

Agree with you kidley, we are all human beings, anyone can make such a simple mistake. Drivers should think before saying anything to anyone They are at work and representing their company and should always represent in a professional manner. I'm a strong person and dealt with this issue, but what if there was a fragile vulnerable person on my place? He could have seriously damaged their morale which could have left a big mark on them.

ormester101, I agree with you, people do try these things. But think about it, I was carrying a valid ticket, no way near to what fraudsters do. I simply asked for my old ticket back, as I am a professional, I work at different sites and get paid for my travel.

Thanks Kidley, yeah I know these things happen a lot. And poor passengers are blamed for nothing and they let it go. I was actually letting it go, but I felt really bad afterwards and I thought its not fair and this rude driver will carry on doing this to other passengers, so I must address. I'm glad Stagecoach took action against him.

Thanks for your message. Yeah I thought so, contacting Stagecoach was the right thing to do. I took 2 seconds to show him the right ticket as they were both in my pocket, didn't take long at all. I think the driver was just having a bad day and took his anger out on me.

Right,..I was on Stagecoach bus the other day no.88 I normally make a weekly pass. What happened was I ran to catch my bus, but when I got on , I accidently showed expired weekly ticket which was from previous week. The drive was very rude and told me off. I said sorry, apologised and quickly showed valid weekly ticket which was also in my pocket. Before I walked away he gave me very rude looks and asked me to hand over my expired ticket. I quickly gave him, he threw in the air under his feet and drive and I went to get my seat. Later I realised that I get paid for my travel and I do need all the expired tickets if I want to reimburse travel through work. Before getting off I requested him to give my tkt back and explained why I needed it...... He totally exploded on me, called me a "Fraudster" and kept saying "you committed a fraud", I was extremely upset as I had a valid ticket and was no way near to committing a fraud. I found it extremely ridiculous. I was so embarressed as all the passengers watched me and looked at me like I was a real fraudster. I requested him a few times to give my old ticket back but he didn't. As I was getting late for work, I simply had to give up. I asked for his name, he refused to give me. He gave me his driver number or something which I took. Before leaving I told him that I will make a complaint about you as Im not happy...His reply was..."Go and tell who ever you like but I will not give your ticket back as you have committed a fraud". All I could do was take a picture of the bus registration number. He quickly drive as he saw me taking a pic. I thought about calling it a day and forget, but I couldn't forget the embarressment I had infront of everyone when he called me a fraudster again and again. Now comes the nice part...I called Stagecoach Customer service. I was surprised to hear from a very polite lady, who heard all my story very calmly. She assured me that we will look into it, she apologised on the driver's behalf and agreed with me that the driver shouldn't have done that at all, specially when you had a valid ticket. She said we will get back to you within a week's time and gave me her name as well. Now..what I saw this morning was a big surprised. I recieved a letter from Stagecoach, apologising for whatever happened. The driver was questioned and informed that its not appropriate to call someone with a valid ticket a fraudster. Regarding the travel reimbursement, Stagecoach has given me a voucher for the same price to use for a weekly ticket!!!! I feel so good now, it just shows how professional and polite some people are and how good their customer service is......and how rude some people are to their customers (including that driver) I hope he doesnt do the same to any other passenger. I'm sure I dealt it the right way, If I wasn't getting late for work, I would have stayed on the bus until he gave me old ticket back and asked him to call the police if I was really committing a fraud.....(PLEASE SHARE YOUR SOTRIES IF YOU WERE EVER IN A SIMILAR SITUATION) THANKS.

Cheers guys, Tesco Money seems to rule out. It gives a better rate than M&S, Thomson, Thomas Cook and all the leading banks and money brokers. It only charges £1.99 if the amount is over £300 and free delivery if the amount is over £500, and its a next day delivery if ordered before 2pm. They also exchange any remaining money when you are back from holiday free of charge. You will get the worst quote if you exchange in store, online ordering is better.

Thanks a lot Andy, thats pretty good. Tesco and Thomson seems to be the best local pick up points. I wonder if there are any extra charges etc?

Thanks. What about Post Office, are they any better?

Yes maybe, im sure that's better than Parson Cross.

Where to get best rates for euros in Sheffield? Thanks.

Sheffield lane top isnt the safest place in Sheffield. I'd rather stay away from that area.

I think Lestat has summarised my point of view....its not that difficult and doesnt milead people, the customers. Telling people the film code doesn't work or got stuck in traffic is bad bad...management.

Completely agree with Lestat, false times advertised are false times and misleading for the customers. Whether we talk about McDonald or my room, if you got hundreds of people turning up for the film then OF COURSE it MUST BE, and I will repeat, MUST BE tried and tested, before advertising it on your website, it doesn't matter how many excuses you end up making if it doesn't work in the end. And its a shame, there has been no formal apology from Cineworld on this disruption. I would not trust Cineworld and their false timings in future.

You should speak about the website, that is part of Cineworld, that is what people see before they book, that is of course the first point of info, of course it is misleading and giving false information. If you cannot even sort that then for sure it is bad management.