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annesthreads

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About annesthreads

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    Registered User
  • Birthday September 20

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  • Location
    Crookes
  1. I know there have been several past posts about this sort of thing, and I'm mystified by a noise I've heard twice recently. The frst time was late Sunday night 3 weeks ago, and it continued until well into Monday. Last night - Sunday again- it was back, and has stopped within the past hour. I can best describe it as sounding as if someone is playing rock music some distance away, so you can hear a bass beat. That's what I assumed it was at first, but when I went out to try to locate it, I realised that I could only hear the noise in the house. I wondered if it was music a few doors down the terrace, but no-one had lights on - and surely they wouldn't continue till Monday lunchtime without someone sorting them out? After the first time I began to wonder if I'd imagined it, now I've heard it again at exactly the same time, I'm puzzled...and sleepless, as it was loud and persistent enough to keep me awake till the early hours. I wondered if the 2 Sunday nights correlate with roadworks anywhere in this area? ( Though if that's the answer, why couldn't I hear it outside?)
  2. Seems to be sorted now - thanks for the help.
  3. Thanks - have retuned to these. However, a couple of hours later, ITV 1 and 2, Channel 5 and all the Channel 4 channels still haven't loaded into the EPG. Is there anything else I can do to get them to load?
  4. When I first bought the above, people on here gave me a lot of help with getting it tuned in to the correct transmitter. This week there was a retune and now I'm back to BBC Newcastle! I'm also having problems with the programme guide, which is mostly blank apart from BBC channels. I understand this may be because I'm tuned in to more than one transmitter? I live in Crookes and so have several strong signals available ( though I'm amazed to be getting Tyneside programmes even so!). Please could someone tell me which channel numbers to use for the 5 basic channels? Tuning those in manually resolved the problem last time. Any other advice welcome!
  5. Is there anywhere not a million miles from Crookes that might be able to source and replace the screen on an Acer Aspire One laptop, please? I've cracked the screen on mine and the black area is slowly advancing....
  6. Relieved to know I wasn't imagining things! I was walking up from Hunter's Bar towards Broomhill when I saw it go across the sky.
  7. Well, the story continues...broadband is still at 0.3mbps, so I phoned BT again this evening. What a nightmare. I suspect that the person on the other end was a trainee - they were sticking grimly to the script and seemed unable to understand that the low speed probably relates to a fault on the phone line that has now been sorted. We had to go through all the tests that I've already run so often in the past few days - surprise, surprise, no change. THEN she started to tell me that she couldn't find a problem and I could use their chargeable service...that was when I said I wanted to speak to a manager in the UK tomorrow. At which point she suddenly discovered that there was a fault on the line that would be repaired within the next 24 hours. After over half an hour on the phone. Bizarre. Until now, the people I've spoken to have been excellent, but this was a textbook example of the downside of offshore call centres.
  8. Thanks. The 0.3mbps has been about the only thing that's been stable for the past week or so, so you may be right. I'll wait and make sure that the phone's still OK in the morning, then give the broadband people a call.
  9. I just said no, but in fact I think, yes, one of the 4 did have a beard. (My powers of observation are so brilliant...!) Broadband is still at 0.3mbps - but I'ved just thought that maybe I should have switched off the router and restarted it. I'll be holding my breath when I pick the phone up tomorrow morning, to see if the crackling is still there. But as the engineer also took all the extension wiring out of the master socket, as I now have cordless phones, hopefully if there are still problems they're unlikely to be in the house. We shall see!
  10. I thought of your post as the engineer looked up at the house and said "Dropwire"! I'd never heard of a dropwire till a few days ago...
  11. Well, I can't fault BT's response this morning. Of course, sod's law, the phone was fine today - no crackling for the engineer to listen to. But we ended up with 4 engineers, 2 vans and an access platform, as they replaced all the wiring from the telegraph pole to the house. I won't know till tomorrow whether it's fixed the problem, as it seems to have been more of an issue during the week than at weekend. Perhaps ominously, broadband speed is still only 0.3mpbs. But maybe it needs time to settle down - let's see what tomorrow brings!
  12. Well, I've booked the engineer, with BT still insisting the line is OK, in spite of loud crackling when there's a dialling tone at all, and threatening a £130 call-out charge. I'm so stressed now that I feel like abandoning the land line all together! Thanks for all the help and advice.
  13. Just catching up with the latest replies to my post - am very grateful for all the help. Being totally non-technical, I tend to get stressed by these things! Especially when I have to decide whether to risk a £130 call-out charge. Phone is still crackling, broadband unreliable - BUT having just plugged router into test socket, it hasn't gone down for the past half hour, which is a record compared to recent performance. Phone is no better though. However, I've just run a speed test (using an Ethernet cable), and it was a truly impressive 0.3mpbs, compared to the estimated 6.0. Whether it's a problem in the house or outside, I think I'm at the limits of what I can do to solve it, so I guess I'm going to have to gamble the £130. Just a bit worried that the fact that the broadband is staying up when router is plugged into the test socket COULD indicate an internal problem - but there's not a lot I can do about it without help anyway! I think I've run all possible tests - changing filters, unplugging everything and trying a non-cordless phone in the test socket. I did wonder about the weather affecting the wire into the house. Another odd thing is that there were no problems at all over the holiday weekend, Saturday-Monday - phone line clear, broadband working very fast - then on Tuesday morning it all started again. Thanks again - I really appreciate all the help and advice.
  14. Thanks - interesting to know this, especially re switching without penalty. I switched from Sky to BT about 6 months ago, and the BT broadband has been extremely disappointing, even before the problems of the past week - much slower and less reliable than Sky, and the call centre, as you say, difficult to deal with. I'm tied into the BT contract for another year, but will be looking for a way out if things don't improve.
  15. So this morning my broadband is working perfectly again. Just a shame that the phone is dead. Sigh. back to BT....
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