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shebba

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Posts posted by shebba


  1. Definitely try and keep a check of your invoices. We are having problems at the moment with the council and care providers the council have said 50% of the issues are their fault but have now asked the council for copies of the times carers are actually here it was an eye-opener with the company saying carers here longer than they were!! Which we were then charged more for!!Also twice charged for carers who never turned up! Sometimes we have been charged up to £130 a month over what we should be paying.

    I must say the gentleman from the council's account department has been very helpful and says they have a new system that even they are having difficulty using!

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