I’ve took my name off but it’s my email I’ve put the thread up just to let people know of our experience not to be accused of fake news or start arguing what you mean whats a modern family and yes the easiest thing to do is don’t use that pharmacy.
08 August 2019
PRIVATE & CONFIDENTIAL
Email sent to: email@example.com
Further to your email of the 06 August 2019 regarding the concerns you have raised about our pharmacy at 428-430 Firth Park Road, Sheffield.
We would like to thank you for taking the time to bring this matter to our attention and sincerely apologise for any upset and inconvenience that may have been caused.
Our priority is always the health and wellbeing of our patients. We adhere to the General Pharmaceutical Council guidelines which allow Pharmacists to refuse to dispense medication that goes against their personal beliefs. However, we make sure our Pharmacists are aware that this should only ever happen if there is adequate alternative care available for the patient. As part of our own guidance, we encourage our Pharmacists to use their professional judgement, but they must always put the patient first.
If a Pharmacist refuses to dispense a particular product, they should make the relevant arrangements to ensure a patient can obtain the product from an alternative pharmacy.
It is always our aim to provide a professional, courteous and efficient service to all of our patients and I would once again like to apologise that this was not your Wife’s experience on this occasion.
Rajinder Dhillon MRPharmS
Professional Standards Pharmacist>
Pharmacy Superintendent’s Office