I havent been on here long , but the threads i have seen about pets at home hurts.
I work at pets at home ,and the amount of people slag the company down is un fair. We treat the animals to the best of our ability , any animal wat is sick or unwell gets took straight to the vets , and only ever goes out back on the shop floor once it has the vets say so.
All of our colleagues , has to pass there exams before anybody can sell any pets , if we dont pass the exams we dont sell the pets to u. When you say when you animal has died within a few days of bringing it home , u dont think of the stress do u? we do advise all pets sales to leave the animals at least 48 hours to settle in correctly , cause if u dont , that can cause illnesses and die.
and also with fish sales , i have seen some threads saying there fish has died within a few days , we do ask before we sell any fish to u what size litre of fish tank you do have and how many fish u have got , if u have got more the required amount in the fish tank dont u think u will have some die , due to the oxygen levels in the tank
We do advise what fish to go in what tank and how many , its the owners responsiblitie at end of day, yes you may get a replacement , but only with a water sample so we can test the water in store.